r TUE SDAY, rLmnUAny 22,1955
THE MICHIGAN DAILY
TUESDAY, FEBRUARY 22, 1955 THE MICHIGAN DAILY ?AGE THREW
Surveys Try To Help Harassed Phone Operators
Justice Douglas To Talk Here
On Political Conflicts in Asia
By ARLIS GARON
Caught in the fury of answering
flashing lights, pulling cords and
pressing buzzers, switchboard op-
erators at women's dormitories
have a busy job.
"It's the busiest board I've ever
seen," a harrassed operator com-
mented. "I wasn't half as busy
when I worked on the hospital
"We're swamped with calls on
nights 'before a big weekend or
when weather is bad," she con-
tinued. "Some nights I give more
than 80 or 90 busy signals in an
hour, and the other two operators
do about the same."
Facilities for Alice Lloyd, Mo-
sher-Jordan, and Stockwell dor-
mitories are centralized at a main
switchboard in Alice Lloyd. The
switchboard has three positions
with 10 outgoing lines. There are
also 30 incoming lines which can
be used either way when incoming
traffic is light.
Before Alice Lloyd was built,
Stockwell and Mosher-Jordan each
had their own small switchboards.
In the fall of 1949, according to
Catherine M. Claus, office super-
visor of Alice Lloyd, they were cen-
tralized to improve service..
Three More Effective
The move was made in the hope
that three operators working to-
gether on one switchboard would
be more effective than three work-
A few improvements have been
made in the last few years, Alice
Lloyd's Dietician Manager Helen
M. Queenan said, pointing to the
Stocklen To Talk
Dr. Joseph Stocklen, tubercu-
losis controller of Cuyahoga Coun-
ty health department, Cleveland,
will talk on "Management of Tu-
berculosis Patients at Home" at 4
p.m. today in the School of Pub-
lic Health auditorium.
"Service to students in dorms
would be improved if users of serv-'
ice would make every effort to cur-
tail length of calls," Prakken stat-
Mrs. Claus added operators try
to enforce the "three-minute rul-
ing" especially during peak hours.
If students knew room numbers
of their calls, service would be
faster, she continued. Operators
have an especially difficult time in
the fall before student directories
come out. /
Author, judge and world-travel-
er William 0. Douglas, associate
justice of the Supreme Court, will
lecture at 8:30 p.m., Thurs. at Hill
Auditorium as the fifth attraction
of the University Lecture Course.
Justice Douglas will discuss "De-
mocracy vs. Communism in South-
Appointed to the Supreme Court
by the late President Franklin D.
Roosevelt in 1939, Justice Doug-
las had previously served on com-
mittees set up by the Securities
and Exchange Commission, De-
partment of Commerce and the
Yale Institute on Human Rela-
Admitted to the New York Bar
in 1926, Justice Douglas practiced
law and taught at Columbia and
Yale law schools between 1925 and
"Of Men and Mountains," "Be-
yond the High Himalayas" and
"North from Malaya" are three
of Justice Douglas' numerous books
on Asian affairs.
Hill Auditorium box office will
be open today through Wed., 10
a.m. to 5 p.m. It will remain open
on Thurs. up to lecture time.
CIRCLE THESE DATES
FEBRUARY 28 and MARCH 1, 1955
You can discuss career opportunities
with our representatives at this time.
Our THREE-MINUTE STORY
is in your Placement Office.
ELECTRO METALLURGICAL COMPANY
A Division of
Union Carbide and Carbon Corporation
FREQUENT PROBLEM FACED BY DORM CALLERS:
"SORRY THE LINE IS BUSY!"
installation of more corridor
Staff members have received ad-
ditional phones and Inter-dormi-
tory Councils were given direct
outside phones last year.
With East Quad and West Quad
each having three direct tie-lines
with "the hill," service has im-
proved somewhat, Mrs. Claus add-
Two new pay phones were in-
stalled in Alice Lloyd recently as'
an improvement, reported Business
Manager of Residence Halls Leon-
ard A. Schaadt.
The need for more pay phones in
Stockwell has been reporter' to the
phone company, Schaadt said.
Stockwell Most Fortunate
A recent survey by Michigan
Bell Telephone Company revealed,
Alice Lloyd has 23.8 girls to onej
N E iL
corridor phone, Mosher - Jordan
has 19.9, and Stockwell is most
fortunate with only 16 girls per
Commenting on these figures,
Schaadt admitted Alice Lloyd's to-
tal was very high and would have
to be looked into carefully.
He said they are considering the
possibility of installing more cor-
ridor phones and more direct tie
lines with men's dorms. However,
at present there is little chance of
expanding the switchboards with
more trunk lines because of ex-
No "Go Ahead"
Nicholas J. Prakken, Manager of
Michigan Bell Telephone Com-
pany, said they have been given
no "go ahead" on installation of
more corridor phones. Even with-
out more trunk lines, Prakken said
more corridor phones would be a
He explained that students
would find it easier to make con-
nections with their party once they
reache'. the dormitory number. In-
directly the switchboard burden
would be eased because operators
would no longer have to spend so
much time giving busy signals.
The telephone company, which
sends observers to watch the
switchboard about once a month,
pointed out other service problems
in its recent survey.
In addition to shortage of cor-
ridor phones, buzzers are often
answered slowly because the phone
may be located far from the stu-
dent's room. Frequently the wrong
girl answers the call, tying lines
up until the right party comes.
Robert E. Larkin, commercial
representative at Michigan Bell
for the University, emphasized the
problem of repeat calls coming in.
He said when many students
find corridor lines busy, they dial
back almost immediately forcing
operators to give as many as six
busy signals to the same caller in
a few minutes. This keeps opera-
tors busy and slows up other calls.
Other surveys have been made
concerning the situation, Schaadt
said. About three years ago a poll
was taken in all dorms to see if
students would be willing to pay
extra to have phones in each room,
as in South Quad.
The consensus indicated that
they were interested in improve-
ments but only at no increased
Last year Assembly Association
and Inter-House Council studied
the problem, but reached no con-
clusive decision, past president of
Assembly Association Dolores P.
Messinger, '55Ed. commented.
Miss Queenan summed up the
situation indicatingthatmore fa-
cilities could never completely al-
leviate the rush at all times.
"When it's at its peak," she said,
"there will always be a waiting
University coeds are offered an
opportunity to participate in' the
United States Navy Officer Train-
ing Program for Women.
WAVE officers are now serving
in such fields as personnel ,admin-
istration, public relations, commu-
nications and intelligence in the
United States and countries all
over the world.
Lt. jg Mitzie L. Jacobson, WAVE
procurement officer from Detroit,
will be on campus tomorrow to dis-
cuss the United States Navy pro-
gram for women.
New residence halls, house ju-
diciaries, and a variety of other
questions pertaining to : dormitory
living will be discussed at the An-
nual Assembly Association Work-
shop from 10 a.m. to 4 p.m. Sat-
urday at the League.
Sixteen workshop groups, meet-
ing for an hour each, will be at-
tended by dormitory representa-
tives and guests to the conference.
A summary of group discussions
is scheduled for 3:30 to 4 p.m.
Ford Man To Talk
Edwin H. Sonnecken, program-
ming manager of Ford Motor Co.,
will speak on "Meeting the Mov-
ing Market" at 7:30 p.m. today in
Rm. 130, Business Administration
When you graduate from the University of Michigan you will be interviewed by
professional, educational, industrial, and governmental representatives who will be
interested in you, your academic record, your extra-curricular activities, and in your
experiences. Before they hire you, they want to know what you can offer them.
These personnel interviewers are looking for people who, in addition to academic
achievement, have exhibited abilities to organize, to manage, and to lead. They
want ambitious, creative, and responsible persons on their staffs.
The Michigan Daily is offering you an opportunity to gain experience so that you
are better able to meet future demands that may be placed on you.
A new training class for both business and editorial staffs will be conducted this
MEMO TO ALL STUDENTS:
semester at the Student Publications Building, 420 Maynard Street.
No. prior experience is necessary.
For further information phone NO 23-24-1.
FEBRUARY 28-MARCH 1
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" Shell Development Company-Houston
(Exploration and Production Research
" Shell Oil Company-Manufacturing
" Shell Oil Company-Production Dept.
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For interviews with students receiving
degrees in the following fields-
METALLURGICAL and MARINE
Please See Dr. L. C. Anderson (Chemists)
and Engineers see Prof. John G. Young-
248 West Engineering Building For
Appointments and Further Details.
Delivered 6 days a week before Breakfast
You Can Obtain a Copy of Our Booklet,
"Opportunity With Shell" at either office.
211 South State
Phone NO 3-3874
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