DECEMBER 15 • 2022 | 51
to broaden and sell the whole
men’s area,
” says Maloff, who
adds that every employee at
Neiman Marcus is trained to
be an expert in each depart-
ment, so that they will be
knowledgeable in the entirety
of the store. It’s just one of the
many reasons that Maloff feels
honored to work where he
does.
“We dress gentlemen head
to toe,
” Maloff says. “We will
lay out suits, put shirts inside
sports’ jackets, bring in a tie.
I help them match a look, but
also advise them on trends —
that for a black-tie event, for
example, they don’t have to
wear a bow tie; they can wear
a long formal or velvet tie, or
one adorned with Swarovski
crystals. They may not know
that cumberbunds are not
really being worn now, and I
can help them create a newer
look,
” he says.
“It’s the most rewarding
feeling when they choose my
recommendations — it’s just
the best feeling.
”
Twice a year, Neiman’s offers
Made to Measure, allowing
clients to custom create an
entire suit or wardrobe. Or
client advisers, like Maloff, will
accompany tailors to clients’
homes or offices, to help them
build a wardrobe — and clean
out their closet while they’re
there.
“It’s all about offering the
most elevated service at all
times,
” says Maloff, whose
family are members of Temple
Beth El. “The customer is
always No. 1.
” But, he adds,
employees are treated well, too,
with classes, awards and trips
(of which he has won many)
and more.
“I still feel like I learn some-
thing every day that I go into
the store, even though I’ve
been there 30 years — whether
it’s a piece of merchandise, a
fabrication, getting to know a
customer,
” Maloff says. “Every
day is a new experience in the
store.
“To sell the best merchan-
dise, I don’t think there’s any
other place like it. For me,
it was the best career path,
”
he says. “Yes, there are days
when you can feel down, but
to develop a clientele where
they ask for you by name is the
most wonderful thing. Being
there 30 years, I’m now waiting
on some of their children, even
some grandchildren. That’s
phenomenal. I find it to be the
most rewarding position ever.
“Each night, I cannot wait to
go into work the following day.
It’s in my blood. I found my
niche in life.
”
Maloff holds the
Neiman Marcus
pop-up book
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