DECEMBER 15 • 2022 | 51

to broaden and sell the whole 
men’s area,
” says Maloff, who 
adds that every employee at 
Neiman Marcus is trained to 
be an expert in each depart-
ment, so that they will be 
knowledgeable in the entirety 
of the store. It’s just one of the 
many reasons that Maloff feels 
honored to work where he 
does.
“We dress gentlemen head 
to toe,
” Maloff says. “We will 
lay out suits, put shirts inside 
sports’ jackets, bring in a tie. 
I help them match a look, but 
also advise them on trends — 
that for a black-tie event, for 
example, they don’t have to 
wear a bow tie; they can wear 
a long formal or velvet tie, or 
one adorned with Swarovski 
crystals. They may not know 
that cumberbunds are not 
really being worn now, and I 
can help them create a newer 
look,
” he says. 
“It’s the most rewarding 
feeling when they choose my 
recommendations — it’s just 
the best feeling.
”
Twice a year, Neiman’s offers 
Made to Measure, allowing 
clients to custom create an 
entire suit or wardrobe. Or 
client advisers, like Maloff, will 
accompany tailors to clients’ 
homes or offices, to help them 
build a wardrobe — and clean 

out their closet while they’re 
there.
“It’s all about offering the 
most elevated service at all 
times,
” says Maloff, whose 
family are members of Temple 
Beth El. “The customer is 
always No. 1.
” But, he adds, 
employees are treated well, too, 
with classes, awards and trips 
(of which he has won many) 
and more.
“I still feel like I learn some-
thing every day that I go into 
the store, even though I’ve 
been there 30 years — whether 
it’s a piece of merchandise, a 
fabrication, getting to know a 
customer,
” Maloff says. “Every 
day is a new experience in the 
store. 
“To sell the best merchan-
dise, I don’t think there’s any 
other place like it. For me, 
it was the best career path,
” 
he says. “Yes, there are days 
when you can feel down, but 
to develop a clientele where 
they ask for you by name is the 
most wonderful thing. Being 
there 30 years, I’m now waiting 
on some of their children, even 
some grandchildren. That’s 
phenomenal. I find it to be the 
most rewarding position ever.
“Each night, I cannot wait to 
go into work the following day. 
It’s in my blood. I found my 
niche in life.
” 

Maloff holds the 
Neiman Marcus 
pop-up book

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