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Fentuerg Consulting Comes
Through With Compassion
IA/
hen a California college student
met Pam Feinberg-Rivkin at the
funeral of a young man who
overdosed, she wasted no time. "Let me
help you get treatment," she told him.
Pam identified the best detox center in
Orange County, arranged a scholarship for
him to enroll in a rehabilitation program
and Feinberg Consulting is providing
coaching for the family.
"We felt like an angel had come and
saved us from the hell we've endured with
our son the last few years," his mother
said. "Our coach has helped us learn how
to live our lives again."
Pam Feinberg-Rivkin is founder and CEO
of Feinberg Consulting in West Bloomfield,
with 60 health professionals at the
ready to help soothe and direct families
embroiled in a constellation of concerns.
This "dream team" can navigate the
health insurance system, identify the best
treatment facilities and direct others to
counseling. They can help draft an action
plan for catastrophic situations from brain
injuries to a rapidly aging parent.
"The money we can save families with
interviews and a treatment plan can save
months of anguish because we have a
solid referral network," Pam said. "Our
clients will always have a real person on
call, with insight into their situation."
Almost no family is unscathed from
the pressures of society, car accidents,
brain injuries, alcohol or drug abuse,
vocational consulting or the need for care
management. The firm keeps growing to
embrace people's needs.
Over the past 20 years, the firm has
served more than 2,000 clients. Among
its resources are nurses, social workers,
occupational therapists, sober coaches,
brain injury specialists, education
consultants, coaches, rehabilitation
specialists, interventionists and business
professionals. Their abiding purpose is to
help improve lives. The company is built
on passion, love, trust and respect.
From Nurse To Nurturer
Caring for individuals who sustained
catastrophic illnesses and injuries became
a passion for Pam who worked as a
registered nurse in hospital, home care
and rehabilitation settings. She saw a need
for an individual consultant, helping draft
individualized plans for each client's care.
In 1996, she formed Feinberg Consulting.
"There is so much a committed case
manager can do to provide assistance,
direction and support for a client's wide
range of healthcare needs," Pam said.
Over her years of practice, she earned her
RN, BSN, CCM, CRRN and ABDA. Her de
facto title became "Interventionist." By
collaborating with family members and
other health care providers, the team can
provide direction and support for a client's
wide range of healthcare needs.
The need kept growing. Pam began hiring
and mentoring a compassionate, highly
skilled team. She recruited professionals to
serve with addiction recovery, educational
consulting, vocational consulting, life
care plans and care management. She
developed a new division, Bridgeway, which
offers care management and home care,
primarily to seniors.
From Teens To Elderly, Help Is Located
While Pam built her business, she also
was forced to address issues in her own
family. Her son slipped into drug addiction.
As she dealt with his situation, she found
others throughout her community, through
the state and beyond who suffered from
addictions including alcohol, narcotics,
opiates, ecstasy, gaming, sex and even
work. She helped her son find the resources
for his recovery and added a whole new
division to her company, addressing the
needs of the addicted individual and the
family who struggles to cope.
"The most important aspect of our
addiction recovery services is that we
look at the entire picture," Pam said.
"We set up families to be successful
after treatment when so often people
relapse. We bring in recovery coaches and
educational consultants so that loved ones
have a real and measurable journey to
recovery."
Her heart goes out to those who are
suffering. "We've helped save young
people from the depths of addiction,
some who were on the verge of death
— starving, living in warehouses,
disconnected and lost."
Her aim is to help them find their way.
As she has helped in Michigan her practice
has expanded to Florida, California and
beyond because people in need find
her company a compassionate, practical
resource.
When people in her community talked
of their aging parents and the frustrations
of finding a care management company
that would supply honest, hard-working
people to come to their homes and
assisted living facilities to help, she
founded Bridgeway.
This combines the clinical and
psychosocial expertise of a nurse or social
worker with the hands-on support of a
caretaker.
"We want to make an amazing fit and
we pride ourselves in attracting caregivers
who are a cut above the rest," Pam said.
Her team looks to hire former professors
and future physicians to help the elderly
cope with daily situations.
Putting Health Care In Perspective
The amount of professionals, services,
facilities, medicines, logistics, paperwork
and research needed to care for one
individual has become staggering. You
can spend days on Google searching for
PHOTOS: BRETT MOUNTAIN
By Maureen McDonald
Pam Feinberg - Rivkin
answers, but one firm puts the myriad of
details together in one, cohesive plan —
Feinberg Consulting.
"We've taken the model of managing
complex medical cases, like spinal cord
injuries or traumatic brain injuries,
and applied this to all types of health
challenges — from aging parents to
addiction recovery, to severe illnesses
or disability," Pam said. "Whatever the
situation, we have professionals to help.
And we're committed to helping each step
of the way."
This spring, Pam Feinberg-Rivkin
will receive the Community Service &
Leadership Award from the Brain Injury
Association of Michigan at the April 18
Legacy Dinner with 1,200 supporters.
She will be honored along with Dr. Larry
Horn of the Rehabilitation Institute
of Michigan.
Looking Forward
The health care system becomes more
complicated with added forms to obtain,
varied plans to consider and a host of
options to pursue. With an increasingly
aging population, the needs of home care
and guardianship become tantamount.
With the availability of drugs, alcohol
and prescription drugs, intervention and
recovery services are needed. But finding
a guide is of the essence.
"We are an agile and progressive
company able to adapt to whatever
the future holds. We employ and train
only people who are passionate about
what they do. So many of us have been
through tragedy ourselves. We really do
understand," Pam said.
Feinberg Consulting can be reached
at (877) 538-5425 or online at
FeinbergConsulting.com .
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