One hundred eleven years ofeditonlfreedom NEWS: 76-DAILY CLASSIFIED: 764-0557 wwwmichigandallycom Tuesday November 20, 2001 A 8 e 37 An roMcia 20 h ihgndily HOME GAME FOR THE HOLIDAYS Consumer survey holds By Ted Borden Daily Staff Reporter Despite overall weakened consumer Sept. 11, American customer satisfaction goods for the third quarter remains high, University's quarterly American Custot Index. "This is not a bad sign. Expectations have decreased more than it did," said Cl ness professor and director of the Uni' School's National Quality Research Centel getting worse." Satisfaction with non-durable goods slightly, to 80.3 out of a possible 100 fron ing of 80.8, Overall, the ACSI is at 72.1, a declin good news measurement of 72.9. Non-durable goods are defined as products quickly con- sumed and expected only to last for a short period of time. confidence post The segment includes numerous industries, such as food with non-durable processing, soft drinks, beer, tobacco, apparel, and personal according to the care products. The score for this sector is about 12 percent mer Satisfaction higher than those of other industries. "Looking at the numbers, it's evident that people are still are that it would satisfied with non-durables," said Graham Curchin, an equi- aes Fornell, busi- ty trader at Bank of America in Chicago. "We're talking versity Business about products like toothpaste, soap, cheese - people are r. "Things are not not going to change their opinions on these greatly over time." decreased only Non-durables normally produce higher customer satisfac- n last year's read- tion than other industries because "customer switching costs are low, and, as a result, there are few 'captive' customners, as e over last year's See ECONOMY, Page 7 Could intelligence have averted Sept.11 attacks? Photo illustration by DANNY MOLOSHOK/Daily Many University students have sold their tickets for the Michigan-Ohio State football game Saturday because they will be home for the Thanksgiving break. Students forced to sell tic kets r a ar ale Tan siV ln By Loule Meizlish Daily Staff Reporter By Lisa Hoffman Daily Staff Reporter Although a number of students will be watching this weekend's football games from the comfort of their couches back home, many rearranged their trips back to school to attend Saturday's sold-out Michigan-Ohio State football game. "A lot of people seem to be going home tomorrow and will be back for the game," said LSA sophomore Calvin Bell, a wide receiver on the football team. "The game is for the Big Ten championship and it's against OSU. It's huge!" The significance of the game persuaded first-year Law student Scott Minder to plan an early drive back from his Thanksgiving Day festivities. "I would stay at home if it wasn't the Ohio State game," Minder said. "I'm from Grand Rapids, so it's just a quick drive." For many other students, the game made them hesitate a little in deciding to stay home, but ultimately they decided not to come back. "Earlier this year, I was interested in finding a ticket, but I was more interested in spending some Q.T. (quality time) with the faniily," said LSA senior Juan Buford, See OHIO STATE, Page 7 Local police departments can play a vital role in protecting the United States from terrorist attacks but are not given the opportunity to do so by federal authorities, argues the former head of the New York Police Department's Intel- ligence Division. The Sept. 11 attacks on New York and Washington show U.S. intelligence at its worst, says Daniel Oates, who left the NYPD to become Ann Arbor's police chief just weeks before the attacks. "The role of government is to do everything it can to prevent something like this from happening," Oates said. "And so I question whether or not we in government could have done more." Oates spent 21 years with the NYPD, including stints with the department's law division and its patrol division as well as the intelligence division. A life- long New Yorker, he took over as Ann Arbor's top cop Aug. 20. "I consider New York City my city, my home, sort of the center of my world for my entire life," he said in a interview with The Michigan Daily. "New York City was in the midst of this vibrant renaissance that people who know the city marveled at and all of that has been, taken from New York." Oates, who got involved with the NYPD after tiring of his job at Popular Mechanics magazine, left New York just before what he describes as "proba- bly the biggest criminal investigation in history" began. In recent months Oates has received much attention due to his former role in the NYPD's intelligence division. Newly appointed FBI Director Robert Mueller contacted him shortly after an op-ed piece written by Oates appeared in The New York Times, criti- cizing the way the FBI coordinates investigations with local police. Oates has also traveled to Capitol Hill recently to testify on the subject, and he speaks with disdain toward the way in which federal, state and local law enforce- ment agencies work together. "No one can dispute that this was a colossal failure of intelligence and New York City is paying the price for the fed- eral government's intelligence failure," he added. "And any of the agencies that have a role in collecting and analyzing intelligence have a responsibility here for what happened." Oates said the FBI must put itself in a better position to communicate with local law enforcement agencies. He said See OATES, Page 7 'M' close to its goal for Blood Battle '01 By Christopher Johnson For the Daily The annual Blood Battle between the University of Michigan and Ohio State University, the nation's largest blood drive, ended in Ann Arbor last Friday after two weeks of collection but will continue in Columbus through the Thanksgiv- ing holiday. Although organizers of the event would not disclose the amount of blood that they collected on either campus since Ohio State is still col- lecting donations, they insisted that collection here came very close to their goal of 2,000 pints, roughly the amount of blood in 170 humans. Sean Meyer, who organized the event at Michigan on behalf of the Alpha Phi Omega fraternity, said collection went "really well" and that it probably surpassed last year's total by about 250 pints. The Sept. 11 terrorist attacks appear to have affected the output of blood donation, although Randy 9 Hancock, the regional representa- tive for the American Red Cross, said "I think it kind of went both ways." He said the Red Cross experi- enced a significant increase in blood donation right after the attacks, receiving 8,000 new donors that month in southeastern Michi- gan instead of the average 2,000, but that these donors could not have given blood again so soon Pentagon relying on alliance for help hunting bin Laden The Washington Post Defense Secretary Donald Rumsfeld sa yesterday that the Pentagon is counting Afghan opposition groups to play a central rc in finding Osama bin Laden, noting that 1 hundreds of U.S. Special Forces troops open ing inside Afghanistan are not sufficient search "cave to cave" for the reputed terror leader. APHOTO Rumsfeld said that a $25 million rewardf A northern alliance soldier watches U.S. airstrikes pound bin Laden's capture should provide an inc< Taliban front lines in Kunduz province near the town of tive to leaders of Pashtun tribal groups to he Khanabad yesterday. locate the leader of the al Qaida network. I 'U introduces website for international travel he dismissed speculation that bin Laden and other senior al Qaeda and Taliban leaders have been forced into a "small area" within southern Afghanistan. Rumsfeld's comments signaled that the 45- day-old war in Afghanistan could be entering a far more deliberate stage focused on finding a relatively small number of senior leaders after weeks of heavy U.S. bombing and last week's dramatic advances across more than two-thirds of Afghanistan by the Northern Alliance and other opposition groups. "As enemy leaders become fewer and fewer, it does not necessarily mean that the task will become easier," the defense secretary told reporters at the Pentagon. "People can hide in caves for long periods, and this will take time." In Afghanistan yesterday, U.S. warplanes and Northern Alliance ground forces com- bined to attack Taliban positions around Kun- duz, the last Taliban-held city in the north. After several days of calm while the alliance attempted to secure the Taliban's surrender, opposition fighters used tanks, artillery and a multiple rocket launcher to hammer the Tal- iban in the hills around the city. American jets supported the attacks, See WAR, Page 7 Doggone clean Site was planned earlier this year but staff rushed to put it online after Sept. 11 attacks By Michael Oazdecki Daily Staff Reporter With the conflict in Afghanistan weighing heavi- ly on American minds, many citizens are fearful of traveling abroad. The University's International Travel Oversight Committee has created a solution .to allay the worries of the fretful overseas traveler. The ITOC, a standing committee responsible for University sponsored study abroad programs, recently created a new website accessible to all stu- dents and staff who plan to travel abroad. "We want people to be as informed as possible," said Carol Dickerman, program director of the LSA Office of International Programs. Part of this campaign to inform students includes a travel registry. All University members have access to the registry and are encouraged to register their trip abroad with the University. The cally 30 days after a person's trip is scheduled to end. Using the registry, the University can contact students and staff abroad in the event of an emer- gency that would affect their trips. This website, located at www umich.edu/itoc, is an unrestricted site and is available to anyone. The site provides basic information for U.S. citizens traveling abroad. It contains links to websites maintained by the U.S. State Department and information on pass- ports, consulates, immunization and safety tips for traveling, as well as basic rights of U.S. citizens abroad. The site also hosts links for weather, car rental companies and a range of other information that could benefit travefers. "It can put people in touch with many sources of reliable information," said John Godfrey, assistant dean of international education at the Rackham School of Graduate Studies and one of the creators of the new site. The website was proposed by the provost's office last spring but with the events of Sept. 11 the ITOC staff hurried to put things together more rapidly. ITOC staff members say they feel they have Gary and Sandy Harlacher wash 10-year-old Charlie at the "Dog-0-Mat" self-service dog wash In I I