The Michigan Daily -Weekend etc. Alternative to what? There's just nothing quite like working in a shopping mall. Those mind-numbing churches to the capitalist god of consumerism can do quite a number on one's perspective. Strapped for cash dur- ing the dog days of summer, I found myself in the rather dubious posi- September 17, 199' - r r a / n V / Pl va - . Page 1 a0" i J / dr.a. . . . . .X.N. . ' ' -" 11 'E~ tion of "Customer ServicO Re ' sentative" at a mall record store. This potentially disastrous pre dicament did turn out to b. quite educational. I learned that rap mu- sic is now the music of White ub- urban America's Youth, ("Yo man, you got that new MC Ren tape. 'Kizz My Black Azz' ?") and that people really do like country music ("Oh look dear, a Garth Brooks Christmas album. Let's get one for the whole family!") But the most important lesson I learned this Summer was the true meaning of the word "Alternative," thanks to the kindness of Tim and Tamii Alternateen, a lovely couple that found it necessary to educate me on the subject. It wentlike this... Me: "Hi, welcome to MusicHut, can I help you find anything ?" Tim Alternateen: "Like yeah, where's your Seattle section?" Me: "What?" Tim: "Oh never mind, just point me towards the alternative music." Me: "Alternative to what?" Tamii: (Quite exasperated) "You know, Alternative. Cool music, like the Cure and stuff" (gesturing proudly at her $35 tie-dyed Cure tour T-shirt) Me: "Well, um, the Cure is in Rock under "C," right over..." Tim: (Visibly aghast) "The Cure is in Rock?! And no alternative section? What kind of record store is this? Let's go, Tamii." Me: "No wait, maybe I'm just ignorant. Could you like, explain this alternative thing to me?" Tamii : "You're the one that works in a record store." Tim: "Oh Tamii, let's help this poor soul. He's obviously clueless as to what's cool and what's not. It'll be like a good deed." Me: (feigning excitement) "Great! Where should we start?" Tim: "Actually, it's easy. If you're hip, you just know what's alternative. But there are some simple guidelines you can follow. Any band that's ever played at Lollapalooza is instantly alterna- tive, as is any band from Seattle." Tamii: "And anyone that's on MTV's '120 Minutes'." Me: "So you're saying thateven though bands like Soundgarden sound like Black Sabbath circa 1972, and Ministry sounds like third-rate Slayer with bad samples, they're alternative?" Tim: "Yup." Me: "Does that mean that Black Sabbath and Slayer are alternative?" Tamii: (Horrified) "God no! That stuff is heavy metal! Tim: "Artists thatcanpoignantly convey the hopeless futility of life are also alternative. You know, Morrissey, the Cure... Me: "Oh, I get it! ThatlJoy Divi- sion type thing!" Tim: "Wasn't one of those guys in New Order once?" Me: "Yeah, something like that. But if what you say about express- ing hopelessness is true, then most rappers are alternative." Tamii: "Well, no, you've got to he British to he trnlv nngt-ridden. , c ,9 Y e thought working in a movie By answering this question, I can walking up to a booth, being put on It'sjustsimpler to say, "Two for Eddie theater in Madison Ileights, Michi- theater might be kind of really do something, I can really make the spot, and forced to recite aline that Murphy." gan that they never went anywhere cool. After all, you get free a difference. I create that property so makes people choke under the pres- Smart-ass cashiers will then go to else. I admit, the service at our theater movies and fresh popcorn valuable to Hollywood: word-of- sure. Not even the seemingly orga- an art film and ask for the star's name, is better than most others, but really all the time. But only after a mouth. If all the cashiers around the nized folks who have read the news- as in "two for Judy Davis" instead of ... summer behind the box office did I country united and resolved to tell paper and carefully planned their "two for 'Where Angels Fear to A fellow named Norm came in realize the most interesting show on every customer to see "Stay Tuned," about three times a week. He saw display at the movies is the parade of the movie might not have been such a every movie we had multiple times, humanity that comes to see them. bomb. And in the case of low-budget and loved them all. Anunwritten, but closely followed masterpieces like "The Player," ev- "Hey Norm, what did you see to- code of behavior exists for all movie- ery ticket counts toward a potential day?" goers. The process of seeing a movie profit. Hell, I'm partly responsible for t'"Mo' Money'" sounds simple: go to the theater, buy Robert Altman's triumphant come-Y "Again? What is that, your third aticket, perhaps buy some treats, then back! I matter! time? How's it hold up?" watch the movie. Yes, it's a power trip of sorts. And "It's great. But when are you get- Most people have no problem get- cashiers do gain a perverse pleasure 4 /ting 'A League of Their Own'?" ting to the theater, and everyone knows from telling people a movie is sold "It's been out for two months and the popcorn and Raisinets routine. out. It's got something to do with the we haven't gotten it, so I don't think It's at the box office where the diffi- power to alter people's lives, just a it's coming here. Why don't you just culties arise, little bit, just for a few hours: "Ha-ha, see it at the Mall?" The first problem: which movie to tough luck, pal, you can't see this "Oh no, I only go here." see? Surprisingly, most patrons of a movie after all! Guess you'll have to A nice fellow was nicknamed movie theater simply wander in off make other plans!"Something twisted .' "Double Butter" by the employees the street, with no idea of what's play- like that. r t because he always ordered "A small ing. In these days of multiplex cm- After hundreds of attempts to con- cherry coke and a small popcorn with emas with 15 screens, the choice is vince people to see "Howards End," double butter." Other people would more difficult than ever. Though some only to receive blank looks, box-of- share their problems with us at the people will ask a cashier for advice, fice people usually take another strat- / box. many will just buy a ticket and hope egy in response to "What's good?" In One pathetic guy who always came for the best. Others make the mistake the cashier's mind, the question be- to the movies alone said "It's my of asking an opinion after they've comes: "By just looking at me, which birthday today" - on three different paid: movie do you think I will like?" Judg- occasions last summer. A far more "One for 'Encino Man."' ing a book by its cover can be tons o' tormented man explained to me why 1KW. , ...F.LUthit d dan iU l i l t i t t r "That's six dollars, please." "Six bucks ?! What a ripoff. All right, here you go. Is that any good?" "Oh yeah, it's great." fu[l! A gray-haired man wearing a suit: "What's good?" "'Howards End' is fabulous." A twelve-year-old boy: "What's good?" "'Encino Man' isn't bad." Two 14-year- old girls: "What's good?" "'Buffy the Vampire Slayer' is funny ... and 'Far and Away' is pretty good. It's got Tom Cruise." "The Dance With the Wolf" Once a cashier masters this skill, the next logical step is to tell people what they're going to see before they open their mouth. "Two for ... (taking a cigarette out of his mouth) ah, fuck, I can't AEL JOHN WILSON/Daily remember the name." "'Universal Soldier'?" "Yeah, man, that's it. How'd you know?" Another major hitch in the evening can recall what they came to see. Then again, it's not always their fault. Many movie titles are so similar lately that they can easily be con- fused. The recent cardinal rule for movie titles is that they be two words (adjective / noun). Thus: "Deep Cover," "Encino Man," "Unlawful Entry," "Sister Act," "Rapid Fire," and "Patriot Games." Titles that are too long are a sure sign of a bomb: "Don't Tell Mom the Babysitter's Dead," "The Gun in Betty Lou's Handbag." Other names are so stupid that people laugh, with embar- rassment, when they ask to see it: "Buffy the Vampire Slayer." I noticed a few patterns in how customers screw up a title: -If the title begins with the article "the," drop it; if not, add it. Thus "The Player" becomes "Player"; "Boyz N the Hood" becomes "The Boyz N the Hood." -If the title is singular, make it plural; and vice-versa. From "Cool World," then, we get "The Cool Worlds." "Patriot Games" becomes "The Patriot Game." One cheeseball came in and asked for "Two for 'The Pirate Game."' I have no idea where the hell he got that. Only the blockbusters like "Batman Returns" and "Lethal Weapon 3" are immune from title corruption.Even if apowerhouse like Tread."' But even the most jaded the- ater employee will inevitably fall into the trap at some point: "Two for ... oh my gosh, I can't believe I don't remember the ... - 'Adjuster,' that's it - er, I mean 'The Adjuster.' Damn." Characters Enough generalizations. When I became bored with observing the filmic habits of our patrons, there would always be some wacky character to perk up my day. These * : are the folks who, consciously or not, perform with grace under pres- 0 sure when they reach the box of- fice. Like the guy " who joked, "Is there a discount . UC for assholes?" Brilliant! I gave 2C m 6 him a discount discount? just for saying D. ,yU that. ne wanteu Lo see a comeuy: "I need to see something funny. What do you got that's funny?" "'Stay Tuned' is pretty light." "That's cool. I had to getout of the house because my old lady's on the rag." "Um ... enjoy.your show." But the Customer of the Year award goes to the guy who said, "'Batman,''Batman,''Batman.' Fuck Batman!' He went to see "Batman." MICHA What's Good? The patrons with true courage are those that put themselves and their six bucks at the mercy of a cashier's tastes. For a bored college kid work- Most of the characters were regulars, or people who came to the theater about as much as I did to work. These customers I ! _ _