What's 0 Wrong with An Informal Guide to Students' Complaints and Concerns You have waited in the extremely long CRISP line in Angell Hall for several hours. Upon finally reaching the front of the line, prospective schedule in hand, you find that the section of Psych 172 or ME 101 that you absolutely had to get into is closed. Dejected, sweaty and hungry, you walk back to your residence hall, eagerly anticipating a cold shower, a hot meal, and a soft bed. Walking down hallways, you can't help but notice how the paint on the walls in the classrooms is peeling away like dead skin. You finally arrive at home, throw off your clothes, and head to the bathroom, only to find the floor flooded with toilet water. Okay, scrap the shower - you'll settle for a heaping plate of dinner in the cafeteria. Running down the stairs, you are accosted by a concerned citizen who insists that you boycott poisonous Peruvian table peppers. You politely decline the proferred literature, desperate to get to the cafeteria. You finally make it downstairs, but the time you wasted dealing with the pepper activist has made you miss the last call for dinner. Thoroughly depressed, you resign yourself to sleep on an empty stomach - which can become extremely uncomfortable. Laying in bed, staring at the water pipes running through your room, you can only laugh to yourself as you notice a neat yellow decal on one of the pipes, a decal that seems to sum up your feelings about the entire day: "Caution: Asbestos." The above situation is extreme, a caricature of a student's day at the University. In an effort to determine how such negative images of the University arise, Weekend has made an attempt to seek the insights of many students who, for one reason or another, have a complaint about the way things are run. Everyone surveyed said he or she feels very positively about the University; however, after thinking a bit, each was able to come up with at least one complaint or pet peeve. This was their chance to level these criticisms at the University and, in doing so, perhaps bring about an eventual solution. Trouble at the Top Authority is a perennial target of student criticism at the University. Every year seems to have its share of protests, sit-ins, and rallies, with the University administration often coming under fire for failing to address students' concerns to their satisfaction. "The administration has absolutely no clue about the needs and the wants of students and doesn't care. Students, faculty, and administration are separate entities," said LSA junior Carmen Oviedo. "There's a lack of communication between students and higher administration," echoed LSA junior Jason Kallen. These students are concerned by what they perceive as an aloofness on the part of top administrators, especially President James Duderstadt. "I haven't seen (Duderstadt) in four years except on stage. It fosters an 'us' versus 'them' mentality. It sets up the idea of a confrontation because it's such a procedure to have an audience with him," said LSA senior Jenny Marx. LSA senior Susan Kane was slightly more disenchanted with Regent Baker in particular: "I can't believe Deane Baker is such an obvious asshole with no respect for people's humanity and he's still a respected man with power." In addition to critical views of certain administrators, dissatisfaction with what one student termed the "red tape B.S." of the University's bureaucracy is prevalent among most students. "Being a number doesn't bother me. That's one of the reasons I came here, but the bureacracy bothers me because nobody knows where you are supposed to go," Oviedo said. Indeed, students complained that they are passed back and forth more than Alsace-Lorraine "They make you go around in circles. Different offices send you on a wild goose chase. They pass the buck, but they pass you. You are the buck," said LSA senior Carolyn Chung. Chung's comments were echoed by LSA senior Darcy Lear, who said, "Offices within the University don't communicate. They send us back and forth between two offices." For some, that would be a good experience. Students frequently "have to go to 10 offices to get one thing done," said LSA senior Diana Weisman. There are also those who are confounded by administration policies that appear to have negligible practical value and do little more than annoy those whom they are intended to help. "You need ID to get into the Union on weekends, even just to use the bathroom," Oviedo said. Where's the Prof? While some students expressed annoyance with "behavioral" involved in research" was a common one. So, too, was the opinion that TAs have too large a role in the educational process. "I'm paying upper-level, out-of-state tuition and I get stuck with Teaching Assistants," said LSA senior Jessica Landau. "TAs, after bitching and moaning last year, don't seem to give a damn.... They should care more about their students, especially out-of-state students," "Non-concentrators get a space and you get closed out of a class you need to graduate." W. Charles Penoza III, an LSA sophomore, sees an injustice in the University's policy for crediting or not crediting students who took Advanced Placement courses in high school. "I would revamp the AP credit system," Penoza said. "Good, bright students are coming out of the good high schools in Michigan, and they're not going to want to come here. They take all of these expensive tests, and the University decides, rather arbitrarily, whether or not to give them credit - well into their progress here at the U. They should reward an Econ. major for taking the Econ. AP test and doing well on it, not take $60 away from them and give them nothing. Bloody travesty." Greenbacks One of the most consistent gripes about the University is the cost of being a student. Living in a residence hall, paying tuition, buying books - all of these require that ever-so-elusive green resource we call cash. Because of the relative scarcity of money, students at the University take a great deal of interest in how their tuition and "room and board" dollars are spent. "They suck every bit of money out of you. They have raised tuition for out-of-state students in the last three years. It takes them forever to complete construction. How long have they been working outside East Engineering? Maybe that's why they take so much money," said LSA senior Amy Czarnecki. "Everything costs too much. Housing costs too much, books cost too much, tuition costs too much, food, coursepacks, supplies..." said Antworth. "I would stop dribbling away precious resources into special- interest student groups. I would pay for teachers. I would pay for education, not to enlighten the state of Michigan with whatever political ideology the University happens to adopt at the given moment," Penoza said. Residence Hells Far from escaping criticism, residence halls were favorite topics of complaint for most students. "There are plates, silverware, bowls in the toilets. Something about dorm living arouses the animal in people," said LSA junior Vangie Holmes. "The food sucks, and I'm paying lots and lots of money for it. If I switch to nine or zero meals, I lose even more," said Nursing sophomore Carleen Roberts. In addition to the complaints about the quality of the residence halls and those who live in them, campus and dormitory bathrooms received a great deal of flack for being too scarce or messy, or both. Bathroom flooding is among the most common problems in dormitory bathrooms - along with empty toilet paper dispensers on football Saturdays and missing shower curtains. "One of my major problems with the University, is that the drain in my bathroom is the highest point on the floor, so a puddle has to get about eight inches deep around the edges before any of it starts to drain away. The only method of dispersing the water is sitting and watching it evaporate," Penoza said. "Women's bathrooms are really scarce on North campus. Especially in the Cooley building. I don't even know if there's one in it," said Engineering junior Kate Karter. "The bathroom in the basement of Angell Hall is so nasty," said Oviedo, "and I hate the white porcelain water fountains that don't get cold." Sometimes entire buildings can be nasty, according to one student. "611 Church smells like urine, faeces and smoke. I raise funds through that building (Michigan Telefund). I deserve better." Libraries The University's library system, generally believed to be among the nation's finest, received a lot of criticism - and it wasn't just for trivial things, such as the inability of the Undergraduate Library to put USA Today on the racks until the late afternoon even though it is in newspaper boxes all over campus by 6 a.m. The major cause of complaint was that our libraries have a nasty habit of closing every night. "There aren't any 24-hour libraries," Landau said. "It seems unfair that there is nowhere to study late at night. I go to the library until 2 a.m. and Amer's until 3 a.m." "The closing announcements in the libraries scare me to death," added Oviedo. "If they were open all night, they wouldn't need to make them." LSA junior Sileem Ahmad has noticed a pattern: "The copy machines are always broken." This might help to explain Maws' shocking claim that, instead of making photocopies, many students "just tear pages out, especially this time of year." Students surveyed sometimes took aim at specific institutions. "The Law Library is discriminatory. I cannot enter it more than once a semester," Holmes said. "The Grad library was built for rats. It just adds to the grief of writing a paper to walk like a rat through the stacks." Kane took exception to what she sees as cruelly high late fees. "The regulations at the reserve room of the UGLi are a bummer - they are such hard asses. You would think they would realize if you can't afford to buy the books, you probably can't afford their fines," she said. Cats and Dogs Almost every student who took part in this survey seemed to have something to say about another segment of the campus population. And it wasn't always very polite. "Shoot the Greeks. Shoot the feminists. Just line them all up and shoot them," said an LSA junior who prefers to remain anonymous because her boyfriend is in a fraternity and among her friends there are many feminists. "I don't like people on crusades who dedicate their lives to issues that are silly. I hate the hippies," said LSA Senior James Roble III. Oviedo is especially bothered by two groups: "people who wear black turtlenecks and talk with angst in Espresso Royale," and "people who raise their hand and ask a question just to show how much they know." Christy Marshuetz, an RC junior, observed that "there are too many conservatives." Not surprisingly, several conservatives said the same about liberals. "A lot of people in the co-ops automatically look down on people in the Greek system, but I find co-ops to be just another form of fraternities or sororites," said one LSA student who asked not to be named. "You have to worry about offending someone every time you say something, not as open an atmosphere9 you would expect. Especially in the dorms. There is a standard approach to certain issues that they push. If you are not on their side, your views are stifled," Ahmad said. "The literature that we read is ridiculous," said first-year Engineering student Dan Shea. "In English 125, the books that we read is literature that isn't well known. There isn't any Shakespeare or Chaucer. It's basically just liberal rabble- rousing stuff." "Everyone here has such an exaggerated sense of their to bidentified. Oth an Our Daily Dose of Criticism de We at the Daily were shocked to receive criticism. Not. w "The Daily is so obnoxiously w liberal. They show their personal U feelings too much in issues. If rc they do something conservative, H] they do something assholish like the Holocaust ad which no one in T their right minds wants to read tM anyway. They don't publish any good conservative arguments,- to m This East Quad bathroom on the third floor of Cooley is known to have flood the drain is above the rest of the floor. The machine in the photograph was SUZI'EALY"Week""d A typical scene in East Engineering: peeling paint giving off the fumes of general decay. Said LSA junior Carmen Oviedo, "East Engineering. Oh, my God. That building is hot. It's a piece of shit." controls such as the Union ID policy, many more stated that they have serious concerns about the University's system for delivering the education students pay for. Those who are concerned with the quality of education at Michigan focused on the large enrollment in certain courses, the widespread use of Teaching Assistants, and the unresponsiveness or inaccessibility of some professors. Chung's perception that "professors don't want to deal with you because they are too said LSA senior Tony Maws. Some of the participants in this survey mentioned that there is not enough individual attention given to each student - from professors or from TAs. "Undergraduates are not treated with enough respect. We pay all this money and are shoved into 400-person lectures," said LSA senior Gianna Antworth. Oviedo believes that the current system for registration sometimes prevents students from being accepted into courses they must take. "Concentrators should get priority," she said. importance," Kane said. "People actually make regular comparisons to Harvard and Brown as if our situations were even remotely similar. I mean, Harvard? Please." When's the next showing of D.W. Griffith's Intolerance? Greek Co-ops? Representing roughly one- fifth of the the student population, it was probably inevitable that fraternities and sororities would come under fire. "The aim is to culturally enrich us and the first thing people do when they come here is to cling to something that is the same as they are. The Greek system is a perfect example of something which divides us," said Holmes. You think that's harsh? You . don't know harsh. Read on. "Greeks must die. They are irresponsible. And Joint House is a breeding ground for disease," said an LSA junior who asked not anything worth debating - like welfare," Czarnecki said. "The Daily makes my fingers black and it gets smeared on my face. I don't like the inserts either, like the Girbaud ads that get all over the floor," added Oviedo. One can only conclude that these views are those of an extremely tiny campus minority. Everything Else And then come a myriad of complaints that deal with almost every other aspect of campus. Except MSA. Surprisingly, no , one had any complaints about MSA. Here, in no particular order, are the remaining 10 bad things about Michigan: "People stand up through the whole football game." - Oviedo "Too many guys are sexually repressed because they spend too much time studying." - Anonymous "Smelling other people's farts in lecture. I've been subjected to 2 - sl S v s C t r t by Lisa Bean, Matthew Pulliam, and Gil Renberg r . November 22, 1991 WEEKEND Page 8 Page 9 WEEKEND Noven - --- i