0 9 .A L a--T- -I :1 -1 T T I T I I I IiI I I I I I I I . . . . . . . . ..I I I I I I I I I. . . . . . . . . . I t F I I I I I I I I I I I I I I I I I I . i --T T T--T-- I f f I I I I I I I I I I t -j . . I I I . . . . - I I I t I I I I L I . I . I . f . i I I . I . I . I I I . I . I I . I . I . I . I . I I f I I F i I I I z I I I I I I . . . . . . . . . . . . . . . . . . . . . . . . . ........... . I I t I I I . . . . . I I . I I I I I , I , I I I f I I I I I I 'I1:111 *1 h Y'IN'- t T r .. -------------- L .1 A J -F Ann Arbor's housing nightmare The race is on. It's February, time for students to commit themselves to housing and housemates for the next school year - seven months in advance. Many have already signed leases. Others are not quite so organized. Everyone wants to pay the lowest rent for the best living conditions. But no matter how good a deal they get, no matter whether they sign on the dotted line with the University, a big management company, or a small independent landlord, students will be entering an uneasy relationship which often or apartment complexes. If the company is lax about getting repairs done for one tenant, the logic goes, it is probably treating its other tenants with equal neglect. The larger the number of tenants putting pressure on a management company, the more likely it will be to reform. Another way the AATU and SLS watch out for the rights of tenants is by catching clauses in management company leases that attempt to limit the Julie HollmanNeekend rights tenants have under the law. Roumel and Green are currently pressuring Campus Rentals - which manages 140 units in Ann Arbor - to change two clauses in its lease regarding tenants' privacy rights. The first clause reads: "ACCESS TO PREMISES - [M]anaging Agent through its representatives will make occasional visits to inspect the interior and exterior of the leased premises.... Such Managing Agent visits will be at reasonable times; barring emergency conditions, efforts will be made in advance to notify tenant. Tenants hereby give their irrevocable permission for such entries at the convenience of Managing Agent." Roumel points out that, "In essence, what it gives with one clause, it takes away with the other, and the result is unchecked authorization to invade tenants' privacy." The second questionable clause regards the procedure tenants must agree to in order to get repairs done. "MAINTENANCE REQUESTS BY TENANTS - Whenever a Tenant requests such service, Tenant agrees that permission has automatically been given for entry by service personnel at their convenience to accomplish the task involved. Should Tenant deny such entry for any reason whatsoever, Tenants agree to be billed for, and to promptly pay, the full costs of the service trip [personnel, equipment and parts]." Roumel says that under the law, "Just as an owner has privacy rights, and the power to maintain trespass actions against unwanted entry, so does the tenant during the time of a valid landlord-tenant agreement. This includes the ability to exclude even the landlord from unwanted entry. It is my legal opinion that these particular lease clauses are unenforceable and illegal." Victor Solano, the General Manager at Campus Rentals, defends the clauses as a legitimate and necessary protection for the company against damages that may happen to its properties. "We receive so we're going t maintenance trained. The) to go and knc no one answe minutes and yell, 'Hello, ( to let people there." Roumel sai reasonable fo procedures tc "Landlords h protect their Campus Ren farther than i But Solano tenants unde procedure wl lease, and th: Rentals has o calls from ter about privac} "The tena always go to Union," he s Tenants Uni landlords are they always t very bad adv The tenants they call and law.' I explai the lease. Yo turns into a struggle overpower and legal rights. EREDITH couldn't just be in my own McGhan, for house, because it wasn't my example, does house." not like her Copi claims that although he landlord, and does sometimes enter his her landlord, tenants' apartments without David Copi, does not like her. notifying them, complaints Copi owns 54 campus about it are "pretty rare." properties, and is planning to "Only one or two people out run for City Council this year. of 250 of my tenants would say "He never called before he anything like that about me," came over," she says. "Once I he says. He explains that such was in the shower and I heard complaints stem from a the doorbell ring, I ran out and misinterpretation of the got in a towel, and I heard him privacy clause in his lease, opening Lhe door, and I said, which says that he will make a 'this is a bad time right now, "good faith effort" to notify please go away.' I asked him in the tenant before he enters. the future to always call before "If they don't have an he came over, but he only did answering machine and I try to about half the time. call them and I can't reach "Another time I came home them," he says, then he will go and someone was ripping up do the repair or show the my bathroom floor. I didn't apartment anyway. He does know anyone was going to be not see this as a privacy . there, or that that was even violation because, "I've made going to be done. Then once a a good faith effort, I've guy came over when I was still complied with the lease." sleeping.... I never felt really McGhan is currently safe there. I couldn't walk negotiating with Copi for around in my underwear. I reparations, but she says the suit has less to do with her by Am y Harm on privacy rights than with what she calls "massive cockroach infestation." Nicholas Roumel, a staff attorney at Student Legal Services (sts), says the kind of landlord harassment that McGhan experienced is common. "Landlords believe they have the right to enter whenever they want, that they're doing the tenant a favor by giving any notice." Although Ypsilanti's City Council recently passed a Privacy Ordinance mandating that landlords give their tenants 72 hours notice before they enter, a similar ordinance proposed by tenants activists in Ann Arbor has been "in committee" at City Council for almost a year and does not appear to be being addressed. Staff members of the Ann Arbor Tenants Union (AATu), located in the Michigan Union, estimate that they receive at least 150 complaints of privacy violations a year. The AATu provides walk-in and phone counseling for tenants and sponsors workshops on specific housing problems. Tenants Union staff member Claudia Green says that in' addition to privacy violations, the most common complaints are about repairs, landlords refusing to give back portions of security deposits, and wanting to break a lease. Tim Ream, an LsA junior, recently asked the AATIJ's advice on what to do about Amvest Properties' failure to respond to his complaints. Amvest manages 200 units in Ann Arbor. "Amvest has shown complete disinterest in our problems with our place," Ream says. "I've made half a dozen calls trying to get hold of a maintenance person, they've never returned any of them. The insulation is substandard. There's a lot of cold air. One of our front walls leaks water and drenches the carpeting. They've known about it at least since September. They may even have known about it before we moved in, because the guy who used to live here just moved to another apartment upstairs." Jerry Spears, president of Amvest, dismisses Ream's case as "an exception to the rule." He claims that maintenance requests are usually responded to in 24 hours. "I'm sorry to hear that someone isn't satisfied," he says. Ream says the Tenants Union helped him formulate a plan. "I wrote them a letter telling them we're withholding our rent till they fix this, so hopefully that will get some kind of results. We're also going to try to get reimbursed for our MichCon bills." Susan Westreet, who graduated from the University last year, had problems with a different sort of leaking but a similarly unresponsive landlord - Modern Management. "In the bathroom, the shower constantly leaked water onto the floor. I called several times, and they said they had sent people over and they couldn't find anything wrong with it. Eventually I slipped, and I wasn't seriously hurt, but that was a significant factor in my wanting to move out." Westreet says she usually was not notified before a repair person or manager came over. "Basically they would just knock on the door." For Penny Weersing, a senior in Engineering, renting from Modern Management meant living for several months with mold on the walls. She said they told her not to worry, it would disappear when the weather gets colder. "But how cold does it get inside an apartment?" she asks. "65° does not kill molds." She says that "after countless phone calls, at least two letters and the threat of legal action," the company cleaned off the mold and did several other repairs she had complained about months earlier. Sandy Sergeant, the office manager at Modern Management, denies that there has been a delay in repairs except possibly during the month of September. "When tenants move into apartments," she explains, "they of course feel that its their home, and they want everything to be just so. When you have a large number of people feeling this way, its hard to satisfy everyone immediately." Modern Management runs 140 units in Ann Arbor. Tenant complaints like these are run-of-the-mill at the Tenants Union and Student Legal Services. Many students suffer similar abuses without reporting them because they aren't aware of their rights as tenants. "Tenants have the right to withhold rent for non- repair," Nicholas Roumel emphasizes. If a landlord fails to do a repair after being notified in writing, tenants can pay their rent into an escrow account until the repair is done. "And they can often get a rent abatement," Roumel says, depending on the degree of inconvenience they experience and how long they have to wait. A LT HOUGH tenants usually come to them with individual complaints, the AATU staff encourages tenants to organize in their buildings many calls, 30-35 a day, its very hard to know when we'll be able to go into the unit. Most of the time when our tenants call us by phone and request some kind of service, they don't care when we come over, they want it to be fixed. Also, if there is some r -77 wll lll-- q leaking or something that's going to destroy the property . the tenant has to have some consideration for us. We always try to let them know when For Rent Signs like these reflect this year's 6.9% vaca advocates, this means tenants have more ro for lower rent and better leases. 8 WEEKEND v. WEEKEND February 23, 1990