- The Michigan Daily - Thursday, September 4, 1986 - Page 11 Security deals with sma By MELISSA BIRKS University security guards spend more time responding to calls than patrolling ,the campus - a direct' result of the Department of Safety's' limited staff, officials say. According to Leo Heatley, director of public safety, an average of four of- ficers work every shift, including a dispatch officer and supervisor. Security, covering 2,500 acres, gets, about 80 calls a day and responds to everything from physical assaults to' broken air conditioners. One day last July, for instance, only two officers were available to respond to 15 calls of malicious destruction during one eight hour shift. "They could ask for eight or 16 more and we'd utilize every one of them," said Gary Hall, an in- vestigator at the department. Though Public Safety has hired four more of- ficers for the fall, only 16 actually patrol campus. "We still don't have enough uniformed people by any stretch of the imagination," Hill said. Work backed up The effect of such limited staff is a backlog of reports and paperwork, while officers respond to each call, "You probably won't see the reports for another two or three days," Hill said. Investigations are often hurried, and, according to Heatley, "You take a report from one victim, and sometimes you have to leave to go to another call." Currently, the average response time is three minutes for department of safety officers. Occasionally, Hill said, the department gets a call from one area of campus while the officers on duty are located at the opposite side. Officers have arrived to find the perpetrator gone, "more times than I can count," Hill said. "With more staff, there would be more people to handle calls. It would be more people to handle calls. It would allow us to start programs such as crime prevention and safe walk (escort service)," Hill said. Hill added that he doesn't think the University is doing enough to make the campus safe. But he and Heatley agreed that a larger staff wouldn't necessarily reduce campus crime. Supplementing staff "Rather than spending energy crying about the number of officers, we're trying to focus on alternative ways to supplement what we've got,"said Julie Steiner, director of the University's new Sexual Assault Prevention and Awareness Center. While Heatley also says the Univer- sity could do more to combat crime, he is content with the four new of- ficers and the proposed new emergency phone system. Heatley said the new officers must be ready to respond to calls from the emergency phones, even if they are false alarms. The phones scheduled to be in- stalled in September, will be hooked up by computer to the department, they will trigger an alarm whenever the received is knocked off its base. The center and the emergency phones, Heatley said, are part of a ii sta renewed interest in campus safety which can ultimately help the depar- tment monitor and prevent crime. "Maybe the phones will reduce crime almost as much as putting on more personnel," Heatley said. "If they don't, I can justify putting extra personnel." He added, "I wouldn't want to see a large staff and nothing else." Shanty attacks While some schools and departmen- ts often hire security guards at $5.84 from an independent company, cam' pus security cannot afford to patrol a; specific area, like the anti-apartheid shanty on the Diag. The Free South Africa Coordinating Committee (FSAC) has requested' additional security for the shanty aff ter the structure was vandalized: about a dozen times since it was erec-3 ted in March. Daily Photo by SCOTT LITUCHY Public Safety Officer Jesse Johnson answers a call at the Department of Public Safety dispatch office on Tuesday. Security officials say their relatively small staff means officers often barely have time to take one report before they're sent out on another call. New ticket system may reduce scalping (Continued from Page 1) , Need to learn about micros? can sell your ticket without giving over the whole (package of tickets). And no one's going to risk that." RENFREW countered that the Athletic Department doesn't provide student tickets at half price so studen- ts can resell them. He said students who plan on selling some of their tickets "really shouldn't order their tickets." In- stead, he said, students who want to go to certain games should order tickets for just those games. "That would give the students who want to go to all the games a chance at getting better seats," Renfrew said. The new system will not com- pletely prevent students from selling their tickets. First of all, students can sell one ticket, loan the attached package to the buyer, and trust the buyer to return the attached package. Obviously, students would only do this with friends or relatives. STUDENTS can also sell all of their remaining tickets at any time during the season, and tickets to the last game can be sold as if they were non- student tickets. This will become especially important next year when Michigan concludes its season again- st Ohio State. Other universities, including Ohio State, have ticket systems similar to Michigan's. There is some scalping on the Ohio State campus, but not as much as there would be if the students had normal tickets, said OSU assistant director of ticket sales Roger Deerhake. Michigan State also uses a similar ticket system, but only for basketball and hockey. Renfrew said Michigan basketball and hockey tickets will not change to the new system. The change in systems at Michigan may cause problems on the day of the Wolverine's first home game, Sept. 20. Students accustomed to the old system may tear their tickets off their packages, which would invalidate the tickets. RENFREW said the new admittan- ce policy will be enforced even for the first game. oE _ O0d5|l 0 - 1 ! 7r u lazzz=.1h F=--] 1 r t Check out the Microcomputer Education Center! 3113 School of Education Building Free services for University faculty, staff, and students: . Workshops and consulting . Microcomputers and software for evaluation " Resource library " purchase assistance Consulting: 764-5356/Workshop Registration: 747-2424 ]Information Technology Division *I a- at' QUICK SPLUS PLAN R1 CAMPUS. LOCATION! Welcome Wolverines! U of M League Bldg. Discover what made Now you can enjoy all 227 S. Ingalls Weight Watchers the the benefits of Weight Thur: 5:30 p.m. most successful weight Watchers right on control program in the your campus. entire world! 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