The Michigan Daily-Friday, September I1, 181-Page 5A . . . . . . .. ... : :v. ./.>. . . . . .n :n.... . ...:.. . ....*:..'.; : . . .'.M :1 l . . . .. .F.. ... ,: ,. .. ... . ..... . . . f4k ., ,. ....... XnE..,, ....n. 3 Lesson No. 1: Wait and wait, get back in line By BETH ALLEN Horror stories from survivors of the yearly lineup at the University financial aid and cashier's office were plentiful this week as students tried to cash in on their loans, grants, and scholarships. Although most students walked through the University's complex system without problems-af- ter weathering waits of reportedly one to three hours-a few ran into snags that produced gruesome tales of battles with University bureaucracy. DONNA CARBAJAL and her four-month old daughter Candy said their encounter with the procedures had been difficult. Carbajal's husband, a first-year Dentistrystudent, had waited in line three hours Tuesday, only to be told his loan was unavailable. Undaunted, the Carbajal family was back Wed- nesday,uarmed with arbaby bottle forwCandy. "We're trading off," said Mrs. Carbajal. Lynn Borset, a financial aid spokeswomen,said of- fice estimates placed the student traffic rate at about 1,000 per day, but added that the figures are probably low. MANY STUDENTS simply decide to put off the wait. "I was here yesterday for about ten seconds," said Charles Bamback, an irate graduate student. "I saw a lot of people leave." Others just attempted to pass the time. Nursing senior Barb Waxman used the time to catch up on her reading. "They can only go so fast," said Waxman, who estimated she had completed about 100 pages of her novel. While most students aren't surprised, some have no idea about the length of the wait. "I didn't expect this!" said physical therapy major Mary Tubbs. Tubbs, who just transfered from Michigan State University, said the procedure for picking up loans and other forms of financial aid was "not quite this hectic" at MSU. But while students were complaining about the lineups, workers in the Office of Financial Aid said that procedures were flowing smoothly. "While the volume has never been as great, the lines have never been as short," said Financial Aid Director Harvey Grotrian. Borset said that the financial aid office "seems to have a pretty good system," and that problems were due mainly to people neglecting to read the infor- mation Financial Aid mailed out telling them which to do business. Borset said that the problem of aid unavailability was often due to processing problems. "The fact that we've got people on the desk means we can't do the processing," she said. In addition, Borset said, sometimes the financial aid office has not received a local address for students and is still sending infor- mation to a permanent address. To combat the lines, the financial aid. office has created a "swift" line at the office in the Student Ac- tivities Building, where people can turn in acceptan- ce forms or pick up GSL applications or information. Rougher problems are referred to the main office or the payment problems office down the hall. The office has also set up temporary stations in the University Cashier's office in the LSA building. Borset said that although the office does not specifically hire peopie to work in the fall, they may borrow staff from other departments. "No one takes vacation during registration period," she said. k) y g i . ': f4:TL].. r. .t ) : i re rA' C $ rr~r / ::, .... . . v .\ ". nn, r, .::1r r} i''":) .. .:.:) :.. , ,:.~ J'$ " M + t :M,, °i. :/,. :,r ~f.p< r< v y< < n r ...n s.... ...... a .::.:::, a ....n!', .. k n, ., :',' , .' :' " .,. ': .v' :a. ..,A,. ,rG/a2,..,rF .,..,..: a rY, ) 4. e .,.,n,,s ), .,. ,.., C ..,,..:.,,..,u ,n. _.: sl.r . . ".