AUGUST 30 - SEPTEMBER 5, 1987 THE MICHIGAN CITIZEN .11 y ccess sa espeo . Fun r third column in on cce ul lling. previou y told you ho to manipulate the per- , ception th t potential cu tomers h ve of you. Tod y we deal Ith the import nee of cting to the ucce ul e er n. All per nal cont ct require lling even when you 11 y ur If to n employer ro to a member of the oppo ite 11 selling require hether Rood or bad. e pald 0 The United tates Coast � Guard Academy ha announced .1 that it is now ac epting and proce ing applications for ppointment as Cadet, U.S. Coast Guard.Class of 1992. Applications are being accept­ ed for both men and wome . Appointments as Coast Guard C dets are tendered solely on the basis of an annual nation­ wide competition with no con­ gressional appointment or geo­ graphical quotas. Applications for appointment must be submitted to the Director of Admissions U.S. Coa t Guard cademy piror to December 15 1987. To qualify for the com- per n who are good ctors re good manipulator of be- havior nd therefore, ccess- ful in lling. To be a good ctor one mu t vi alize a character who i enthusia . , in control of hi /her behavior likes to come into clo cont ct with people, enjoys the challenge of lling never 10 s one's cool i arti­ culate, understands the princi­ ples of behavior, knows how to motivate people, enjoy wear­ ing the uniform or 'costume" going to sc 00 petition, an applicant must be unmarried at the time of appointment, have no legal obli­ gations resulting from a prior marriage, and must have reached the age of 17 but not 22 by July 1, 1988. Coast Guard Cadet obtain 'an excellent undergraduate edu­ cation at no per. nal ' pense. In addition they receive pay and allowances fully adequate to fulfill their ord inary living expense . For further information write: Director f Adrnis ions, U.S. Coast Guard Academy, ew London T 06320 o : call (203 444- 501. Berrie ealth lists eptember classes The Berri n unty Health Department has announced its schedule of clinic for the month of Septem er. Some of the clinics require the individual to can for an appointment bec u of eligibil­ ity requirements while other services are provided on a walk­ in basi at t time throughout the month, rtim re said. The health department has three offices: the main office 8 769 Pipe ton in Benton Harbor phone: 26-7121' 1205 orth Front in iles, phone: 6 and 425 Buffalo Street in Buffalo, phon : 4 9-5 O. -Family PI nning Clinic: Pro­ vided at the Bent n Harbor and Niles office sites; eligi Illty requiremen s - call for fur her information and r oin m n . -Pregnancy Tes ing: I -in ever'j l.1onc1ay, !rn. 9 :30·11 :00 a.m., and every W dn d y, from 2:30-4:00 p.m., t Benton Harbor 0 fice; every Mor,ddY ( c p ber 7) ann p'jr, d ., 3'00- :00 J,i.m., at t office. -Blood Pressur All cl inlcs J'� on w I -in basis; Tuesd-JY, S p m r from 9:00 a.r).- :00 p.m., t Benton Har c.: c ice; dn s- day, September ,from y :O� a.m.-l :30 p.rn., a St. Jo n s United Church of C rist Frohne Hall, ew Buff 10; and Monday, September 21, from 9:00 a.m.-l :00 p.m. at the Niles office site. -Immunization Clinic: All clinics are on a walk-in baSIS; every Friday, from 9:00-11:30 a.m., at the Benton Harbor oftice: every Thursday from 9:00-11 :30 a.m., at the Niles office; every third Wednesday of the month, September 16, rom a.nn.,l '3l' .m .. at f'ity Hall, New Buffalo. -Infant/Well Child: Pi ovrded at the Benton Harbor and Niles office sites; eligibility require­ ments - call for further mf or­ mation and appoin ment. - edicaid Health Screening (EPSDT): Provided at Benton Harbor and Niles office sites; appointments required - for additional information call 926- 7121. -Prenatal Clinic: Provided at Berrien General Hospital. B rri n Center, the Mercy Am­ bulatory Care Clinic, and the B nton Harbor office. Appoint­ ments necessary; call for eligi­ bility requirements. -Sickle Cell Clinic: Walk- in every Friday. from 9:00- 11 :00 a.m, at the Benton Harbor office; and every Thurs­ day from 2:00-4:00 p.m., at the Niles office. -Tub rculosis Clinic: -Venereal Disease Clinic - .I.C. (Supplemental Nutri- t on Program for Women, In­ fants and Children): -Alcohol/Drug Abvse Coun­ sling: Provided c+ the Benton Harbor and Niles office sites em s be good acto s u feel nervou take several de p breath until you feel relaxed. Then, practice gain and again until you feel good durin your 'rehearsals"). 5 ow practice with your friend acting ut the r le of the customer. B th of you should critique your performance. 6 listen to y ur cas tte tape and while doing close your eyes and im ine yourself doing well. ever never allow a negative thought tenter y ur mind. 7 lect a secret word that you can say to yourself 'c nquer, win su ceed con­ trol' any similar word . thi ord to 'turn on' the haracter. ay it to your- then immediately go into y ur act. Let this word precede each "perf rmance." Find anoth r w rld to change back into y ur old If. Don't I t nythin one must visualize a character who Is enthusiastic, In control of his/her behavior . II of the salesper n is part con man woman and can tum the sales role on and off at will. The actor, when lling must be able to easily divorce himself/herself from the old per nality that is full of hang­ ups, restraints inhibiti ns fears anxietie , procrastination, doubts and the potential for failure and must ad pt the characterization of succe that is indicated above. Here's how to do it. 1 Determine how you would like to behave write the detailed characteristics down. You can choo to be like a person AVERY A DREWS '&COMPA V P.O. BOX 287-9 GRAND RAPIDS, NI (95 1 , (616) 452-9227 \ AVERV C. AND EWS ACCOUNT EXECUTIVE ,OS FinandaI Inc. IDS Ufe Insurance Company .225 West Main Str ichigan .9007 � Vera Ow Registered R pre anta v Bu . (616) 381-3511 Re (616)37� SaCes Management & Ass 0 d4ks 126 N. Burdick Mall Suite lOS !Ca1amazoo, Michipn 49007 , Auto Computer arketin, Product PromotlOit • PMblic Allairs Sp«iIIl EHni MalUlltmtnl you admire or make up a character. 2 Record the characteristics on tap '1 am confident per nable, compe­ tent person. I am alking enthusiastically over to greet my customer. I am shakin hi s hand smiling nd 1 king him in the eye" etc. etc. 3 Have a friend help you to write a pre ntation that is short crisp and to the pint that you will u each time you meet meone. Practice it until y u kno it by heart. Thi is your ript. 4 Practice alone until y u are confortable. hen you ASON'S "J�\·a JANITORIAL � ERVICE • , mazoo, IChIgan Dependability. our P d a ity WorX Reasonab&e Rates References M&.M PRINTING, c COMPLETE PRINTING SERVI� 632 lake Street Kalamazoo, Michigan 49001 Hollands Federated Tax Service "The TOJ( Pay rs TOJ( People" 1106 SHAVEI lOAD POITAGf. J"90Q2 ("4, W-3334 Voltie J. Hollonds 1 .. CoMul t AGENGY 16) 3�9·2460 381-7772 721 CH P.YSLER ST. KALAMAZOO. MICH. DONALD MAGElT 8'&W Charters, Inc. CIRCLE CITY CLASSIC Oct 3rd. & 4th. Indianapolis, Ind. TE NESSEE STATE vs CENTRAL STATE 345-4222 Michael K. McCall, Sr. SEW BEST 1101 E. M.ch'gan Ave. Kalomazoo. MI 49001 1147 Merrimac St Kolomozoo. MI 49009 Borboro Whitmore Owner Bus. (616)372-1876