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• JA UARV, 2., ' •• 2 TH CIT.IZ
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It i n't very often that you need to d al with telephone repai but
when ou do you want them take e of as f�t as possible. .
ow that ichigan Bell has separated from At T ther are m
changes in the wa repair problems are handled. .
We have some uggestion for you on ho to Id ntify our
phone repair problems so that you can et th m handled
quickl as possible; But first it' importanttokno li'h v ill make
ciflc telephone repairs. Fore ample effective January , 1
1. A1&T assumed ownership of the pho tichigan Bell
had been provi ing you for a monthly fee. AT&T will continue t I
lease th phon to you and will offer rep ir rvic .
2. r&T will al offer r pair ervice for phon that
ou purch d from iehigan Bell prior to January I, 1
3. ichi an Bell will
continue to rvice and repair'
the lin that lead to your .
home or bu ine .
o let's talk
about ho. you can
tell if it's our
Rho e that needs
epairing 0 your
phone liite . J
.-r IHere's h
o If} u hay plug-in r
ular rvie mak r all
of r ur phon ar prop rl,
plu d in. I '
[{] Ch c all ph n for
ph ical dama e or fray d
cr. If ou find dama e.
it' pr bably an in trument pr blem.
, m If ou have more than one telephone � heck th m
all for a dial ton . If u don't h ar a dial tone on any of
th phon y u may ha e a line pr lem. If ' II do h ar a
dial tone on at least ne phone the problem i pr bably in
one of your other in truments. . . -. .
m If you determine that the trouble i i olated to one
instrument at one location, and you have modular rvice
try that instrument at another outlet or possibf at a
neighbor' (if both you and your neighbor hav imilar
one party ervice). If the in trument works 'at another
location the problem may be with a pecific outlet.
If the in trument d not work t another phone
outlet the problem i probably with the instrument.
m If ou have onl one phone and it
d not appear to be damaged but
cannot be mo ed to another utlet
, for te tin call Iichigan Bell
Repair rvice. e will h .I]) you
determin wh th r . ou ha e an
equipment or line problem.
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e suggest yo cliP:
. and save the following.
phone num and' eep:
them near your telephone. I
OJ' I
E PROD • •• n alliin pr blem , call th •
appr priat . lichigan Bell 11 I ph n R pair ' rvic : •
R id nc 1- 1....1 •
Bu in' 1- 31. 1 •
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Facts down the line. Becat 'e your telephone husiness (dIke! ;:' bu. i(r eII/'tlged in 'JloflJ/al, d{�)'·lo·d{�r leleploJle s trice matter« we tire I
I pn tiding tbi toll-fr e number source for ausuers to tbe que .. tionsvon mav bare aboutvour clanging tel£1Jbolle COlJlI(/)�)! '
I e also ugg t that you tcatcb j' r our informational me.' 'age.' ill your neus; liP )1:' rout ill your mOlllb()' 1£ll£1 bou« bill'. 1 .5-
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