54 | JULY 21 • 2022 agement. “We immediately notice physiological changes, like quivering in our chest or voice, a rapid heartbeat or sweaty palms,” Karp says of the body’s response to conflict. “When you’re not in a physi- cal confrontation, that’s really bad.” So how can people diffuse the constraints of nature and nurture and deal with conflict in healthy ways? Being aware of and understanding the tox- ins of conflict is a great start, Karp says. These are four common traps that Karp says people can easily fall into: FEAR “When it’s two-o’-clock in the morning and I’m trying to take a shortcut through a city and I see a really dark alley or a dangerous neighborhood, and I look down and feel fear, that’s a good thing,” Karp explains. “That’s going to keep me out of trouble.” In conflict, however, fear can lead to avoidance. “If I have too much fear,” he con- tinues, “I’m going to shy away from conflict that otherwise might be healthy.” ANGER “When I get angry, my anger motivates me to fix things that are broken,” Karp says. “If something’s not working, if it’s a process at work, if it’s a personal relationship, and it’s causing me frustration and anger, I’m going to go fix it.” Once anger has served its purpose, Karp says to let it go. “If you hang onto it, your anger elevates beyond the optimal level. That’s going to impact your behavior and cause you to interact with people in a way that’s not pro- ductive or even destructive.” EGO Ego can play a major role in the trajectory of conflict. “Is my ego driving this conflict, or is the other person’s ego driving this con- flict?” Karp says to consider. Once you can pinpoint ego as the driving force of unhealthy conflict, it becomes easier to manage. “Labeling these things as toxins increases our level of awareness,” he continues, “and understanding how various patterns work.” JUDGMENT Similar to anger and ego, too much judgment can lead to unhealthy or unpro- ductive conflict. Preconceived notions about people can interfere with our ability to communicate effectively, Karp explains. “ Ask yourself, ‘ Am I falling into one of these traps?’” Doing so, Karp says, can help you “see the trap way off on the horizon and avoid it altogether.” BUSINESS continued from page 53 HEALTHCARE A1 CAREGIVER/COMPANION. 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