JULY 21 • 2022 | 53 G abe Karp believes conflict can be a good thing, if handled right. As an operating partner at Detroit Venture Partners, venture partner at Lightbank, keynote speaker and former trial attorney, Karp, 52, of Huntington Woods, recog- nized that people are always surrounded by conflict — and, therefore, causing discontent. The key to managing con- flict, however, is learning how to face it in healthy ways. “If we detox the negative conflict and we engage in a healthy conflict, everything gets better,” says Karp, who recently authored the book Don’t Get Mad at Penguins, released in April 2022 via Simon & Schuster. The book’s focus: how to make conflict work. In talking about conflict, Karp uses a simple analogy to help people understand the toxic traps of conflict, one that translated to the book’s catchy title. In fact, much of the book is based on his keynote speeches and tips and tricks he’s learned over the years. “The penguin analogy is really a lesson in acceptance,” explains Karp, who says that although penguins have wings and feathers, they simply aren’t able to fly. “We should accept people for who they are and not expect them to do things that they’re not capable of.” Adopting this mindset, he says, can eliminate unhealthy conflict. “You either accept that or you get mad at it,” he says of penguins’ inability to fly. “You can keep expecting it to fly, and every time it doesn’t fly, you’re going to get frustrated.” It’s an “absurd thought pro- cess,” he laughs, but one that “resonates with people.” THE NATURE AND NURTURE OF CONFLICT Karp says a fear of conflict is a two-pronged process that begins as a result of nature and nurture. “Taking the nurture side, we’re all social- ized from a very young age to shy away from conflict,” he explains. “Maybe our parents taught us that if we don’t have anything nice to say, don’t say anything at all.” While this teaches good les- sons, it can also teach people to view conflict as a bad thing. “Nobody wants to be that person who’s always causing trouble,” Karp says. Nature’s influence, on the other hand, creates a flight-or- fight instinct, or how our body reacts as a means to survive. “We’ve got physiological things going on in our bodies that drive really poor uses of conflict,” Karp says. A region of the brain known as the amygdala prepares humans to detect threats, triggering a flight-or-fight instinct. It’s a necessary means to survival, but it can also set the stage for poor conflict man- How to avoid the toxins of conflict, according to keynoter Gabe Karp. Make Conflict Work ASHLEY ZLATOPOLSKY CONTRIBUTING WRITER Gabe Karp BUSINESS continued on page 54