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business & professional »
Serving New Customers
Midwest Linen & Uniform Service
opens restaurant supply division.
Judy Greenwald | Contributing Writer
L
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44 September 1 • 2016
ongtime Metro Detroit-based
Midwest Linen & Uniform
Service, a fourth-generation,
family-owned industrial laundry ser-
vice, began operations in 1888 and
provides linens, uniforms, floor mats
and other facility services. It recently
established a new division, Reliable
Restaurant Supply, which will offer
food-service businesses throughout the
Midwest disposable paper goods and
industrial cleaning supplies.
Zach Wish, CEO of Midwest Linen
and president of the newly created
division, noted that it was in response
to customers’ interest in consolidating
vendors that Reliable Restaurant Supply
was launched.
“There’s never been an easier way for
a restaurant to order all the items they
need, from linens and uniforms, to nap-
kins and take-out boxes, from just one
supplier,” Wish, 32, said.
The Bloomfield Hills resident and
member of Temple Beth El has been
with Midwest Linen since 2001, starting
as plant manager and becoming CEO in
2015.
“From before a restaurant opens,” he
said, “to years later into its operations,
we know we’ll be a vendor the restau-
rant can rely on.
“With all of our new offerings, we
can fully stock restaurants while saving
customers up to 20 percent over other
vendors,” Wish added. “Providing the
highest-quality linen and understanding
the need for our customers to keep costs
down are major factors in our com-
pany’s longevity in the market. But our
most important asset is our customer
service. Our team stays up-to-date on
the restaurant and hospitality business.
That’s crucial to understanding the
‘where and what’ our clients deal with
daily.”
Brad Gordon, Midwest Linen’s chief
marketing officer and vice president of
Reliable Restaurant Supply, agreed.
“Our four generations of success can
be attributed to quality leadership and
a mutual respect among employers,
employees and our customers,” he said.
The 27-year-old Gordon, who lives
in Berkley and is a congregant at Adat
Shalom Synagogue, has been with the
company for more than three years and
sees a bright future of positive growth
for Midwest Linen and the new division.
“Metro Detroit’s economy has always
Brad Gordon and Zach Wish
played a big role in our company’s suc-
cess,” he said. “With the restaurant
boom in Detroit, we’ve gained a lot of
momentum with no signs of slowing
down.”
Midwest Linen serves some of the
Detroit area’s most well-known eateries,
like London Chop House, Beverly Hills
Grill, Tam-O-Shanter Country Club and
Clarkston Union Bar & Kitchen, just to
name a few. It’s also recently begun ser-
vicing Townhouse, Wahlburgers Detroit
and Birmingham’s Arthur Avenue and
Au Cochon.
And what do they find challenging
about their business?
“For me,” Gordon said, “it’s about
ensuring that Midwest Linen continues
to be an enjoyable place for our associ-
ates. Our culture and dynamic are really
important.”
Respect and valuing people are also
paramount in these two young business-
men’s outlooks.
“Family is the most important value,”
Gordon said, “whether it’s considering
our co-workers as family or honoring
Zach’s mother and father by continuing
their long-lasting business. Hard work
and a feeling of a job well done are great
rewards.”
Wish concluded, “My Jewish heritage
has taught me to respect every position
in our company, from the hourly work-
ers to the executives. I also value the
opinions of each of our customers, who
provide useful insight to us about our
products. It’s important to respect every
one, to make them understand every
role is vital in running a business cor-
rectly and efficiently.”
*
Businesses can visit both www.midwestlinen.com
and www.reliablerestaurantsupply.com to find
products and services.