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Jeff Abrams works remotely to make
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Allan Nahajewski
Contributing Writer
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42
April 23 • 2015
jp
f you've noticed an increase in
problems with your computer,
you're not alone.
"Especially in the past year, I've
noticed a jump in the number of
viruses, malware and adware," said
Jeff Abrams, founder and owner of 22
Zebras Computer Repair in Wixom.
He cites two reasons for the
increase. First, such bugs are so easily
installed that most people do not real-
ize when it's happening. Also, as more
fixes to common problems become
available, the trickier the perpetrators
become.
While virus removal programs can
improve computer performance, often
the situation calls for professional help.
22 Zebras helps consumers and busi-
nesses with various computer issues.
Services include wired and wireless
assistance, infrastructure maintenance,
hardware diagnostics and trouble-
shooting, data recovery, equipment
purchase consultation, and setup and
repair of networks, printers, laptop
screens and motherboards. All new
customers receive a free 15-minute
phone consultation.
How does a company get a name
like 22 Zebras?
"Just about every other name was
taken:' said Abrams, 37, who grew
up in West Bloomfield, attended Adat
Shalom and West Bloomfield High
School before studying computer sci-
ence at Oakland University.
His entry into the computer repair
business was almost accidental. He was
working in a casino on a cruise ship
when a friend noticed his knack for
making computers work better. "He
suggested that I go into business for
myself by putting an ad on Craig's List.
So I did:' he said. "That was several
years ago. I started getting phone calls
and the rest is history."
Most of his customers are home
offices or small businesses. Abrams
does 60 percent of his work remotely.
"Every PC or laptop user has an occa-
sional problem, but most can be fixed
via remote services over the Internet:'
he said.
Abrams offers the following tips for
maintaining a healthier computer:
• Stay away from games or videos
that require you to download a plug-in
or add-on.
Jeff Abrams
• Get your computer tuned up at
least once a year for optimal speed,
security and functionality.
• Beware of malware like Mindspark,
which is advertised on Facebook and
other websites for gaming.
• Beware of Ransomware or FBI
scams that say you owe money.
• Be careful when installing file
converters and other programs that
automatically install various adware or
malware programs.
• Use a reputable malware protec-
tion product like Malwarebytes.
• Be wary when updating Java or
Adobe products that try to install a
toolbar. While these products should
be updated, decline this toolbar.
• Uninstall programs you don't use
or recognize. Often, software you don't
remember installing is adware or mal-
ware.
• Use AdwCleaner to help clean up
low-grade malware and adware.
Another tip is to use the disk check
tool in Windows to see if the issue is
with the hard drive.
"This is a good last step before seek-
ing help:' Abrams said. "It can take
from one hour to 10 hours and you
can't use your computer during the
check, so you may want to run the pro-
gram while you sleep. In some cases,
it's a necessary step to get your com-
puter running again."
As his business grows, Abrams is
looking to add an employee this year.
"I like to educate people on how to
help themselves:' Abrams said, "but
computers are like teeth — no mat-
ter how much you brush and floss,
tartar still builds up and a professional
cleaning is needed. The same goes for
laptops. Tablets and cell phones are
becoming extremely advanced and
could also be at risk."
For more information, visit
22zebrascomputerrepair.com or call
(248) 812-9637.
❑