That's what the Pew study is about. The conversation is: How are we going to cre- ate activities you're going to want to par- ticipate in?" The 2013 Pew study, "A Portrait of Jewish Americans" showed Jewish orga- nizations what they already knew — American Jews are largely secular and unaffiliated, and depending on the genera- tion, intermarried. The key is that they identify as Jews. A quarter of all JCC members in North America fit that profile, Shenker says. They don't affiliate with a synagogue or send their children to yeshivahs or day schools, but they will use a Jewish com- munity center to work out and to care for their children. If a JCC can connect those people with each other, they're doing something right. "I may run a great fitness center or a great preschool; it may be that I run a great camp program and have a robust perform- ing arts series" Shenker says. "But the JCCs that connect people to others have the greatest impact. JCCs are in the business of building relationships. They're the vehicles" Jordan Providing people Shenker with a sense of com- munity is what the JCC of Metropolitan Detroit does, and it does it well, says Assistant Executive Director Dave Stone. "We're so much more than a fitness cen- ter; we're about building a community" he says. "That's what the Maccabi Games are all about — bringing people into the fold" The 2014 JCC Maccabi Games & ArtsFest, which Detroit's JCC is host- ing for the fifth time (in August), brings JCC Board receives a fea- sibility study for enhancing the Jimmy Prentis Morris Building. The study con- cluded that a full-service JCC was not feasible, but recommended an expansion of the facility to include a swimming pool, new meet- ing space, fitness center, air conditioning, additional parking, new child care pro- grams and overall refurbish- ment of the existing facility. The expansion and enhance- ments were projected to cost $3 million and add more than $200,000 to the JCC's existing annual oper- ating expenditures. 1989 JCCs And Financial Woes The JCC of Metropolitan Detroit is but one JCC in the U.S. that has chronic financial problems. Here's a look at just some of the challenges other JCCs have faced since the early 1990s: • In 2012, Bank of America sued the St. Louis JCC for allegedly withholding $4 mil- lion in payments in an attempt to force the restructuring of $45 million in bond loans issued in 2007. The lawsuit was settled in January 2013, details undisclosed. • The 35-year-old Contra Costa JCC in Walnut Creek, Calif., shut its doors in late 2011, citing financial problems caused by lagging fundraising and membership. • Atlanta's Marcus JCC faced $12 million in debt in 2007. A fundraising campaign begun in late 2012, along with a reduction in operating expenses and costs, reduced it to $1.9 million Ron Brill, former CFO of Home Depot, was instrumental in the turn- around. • A spate of JCCs closed in California, beginning in 1994 with the closure of the Oakland-Piedmont JCC in northern California. The Valley Cities JCC in Sherman Oaks closed in 2009. In 2012, the JCC at Milken in West Hills, also in the greater Los Angeles area, shut its doors. According to the Jewish Journal, financial troubles and fiscal mismanagement within the former Jewish Community Centers of Greater Los Angeles in 2001 led to the closure of centers, including Santa Monica's Bay Cities JCC in 2002 and the Conejo Valley JCC in 2004. 1,500 teen athletes and artists to town and engages about 1,000 volunteers locally. It is a revenue generator, although the success of the event also depends upon sponsors and donations. Programming within Detroit's JCC has been recognized for excellence by the JCCA, including the Kindness Project run by Rabbi Zvi Muller and Shalom Street in West Bloomfield. Creating and sustaining programs that appeal to a wide demographic is an ongo- ing challenge, says Leslee Magidson, exec- utive director of the Jimmy Prentis Morris JCC in Oak Park. "Can you meet everyone's needs? The answer is no, you can't meet everyone's needs" she says. "But we're having con- versations of how we can reach out. We have to be realistic about the fact that our community is the oldest Jewish commu- I- JCC hosts Maccabi Games, leading to a January - JCC leadership publicly several-year financial surplus. announce a project- ed $450,000 debt, ( Jewish Federation approves a $3.5 capital and endowment cam- paign to expand the Jimmy Prentis Morris (JPM) JCC. $2 million was to go to renovation and expansion, and $1.5 was to be placed in endowment funds to support programs at the JPM. 1990 1991 nity outside of Florida. And, if that's who our demographic is, are we meeting their needs? On the other hand, are we meeting the interests of a younger community? I think it's complex" Benchmarking Detroit is in the midst of benchmarking, a process by which it surveys staff and members about overall satisfaction and looks at financial sustainability, member/ user engagement and programmatic suc- cess. It serves as an "early warning system" to detect problems before they become crises, and it is one of the most valuable services the JCCA provides, Finkelstein says. This is the second time Detroit has undergone the process since 2007. Results will be presented to the board in May, Stone says. "Benchmarking is good, especially if you Cincinnati's Mayerson JCC do it a number of years in a row, and espe- cially when you benchmark against your- self" he says. "You see how your agency has grown and improved, and you get to see how JCCs around the country of like size are doing" Detroit's JCC has about 8,000 mem- bers, a number that has remained steady for a while, Stone says. The Greater Washington, Kansas City, Denver and Cincinnati JCCs are considered of like size, he says. Data gathered in the last 10 years show that the most successful JCCs offer mem- bers multiple opportunities while they're in the building, that they successfully sign up people who use the JCC for preschool into year-round membership, with the first six months being the most critical for Financial Pressure on page 12 June - JCC defers previous capital cam- paign in favor of raising $500,000-$600,000 for "deferred maintenance." spurring staff cuts and scaled-back services. $370,000 of the deficit is from the Jimmy Prentis Morris Center. Oct. 18 - JCC board votes, unani- mously, to open membership to non-Jews after 62 years of closed membership. 1995 Flag-raising (1967) at the Meyers and Curtis JCC Day Camp February - JCC begins $5 million capital campaign to revamp the Maple-Drake build- ing, including renovations to health club, locker rooms, child development, lobby, aerobics studio and signage; plus exterior lighting upgrades, Rosenberg Complex improvements and a walk- way bridging child care and health-fitness areas. 1 June 19 - The Bloom Report targets JCC's strengths and weakness- es and offers ideas for improving facilities and services. The strategic plan laid the groundwork for goals of the upcoming capital campaign. 1996 JCC History on page 10 April 17 • 2014 9