-11 111Pv metro >> Jews in the digital age H Birthday Greetings In The Facebook Era allmark Cards Inc. estimates that greeting card sales have plum- meted from 6 billion to 5 billion annually over the past decade. Earlier this month, the nation's top greeting card maker announced it would close a plant that made one-third of its greeting cards and terminate more than 300 jobs. This news should come as no surprise for Facebook users who use the social net- working site to wish friends a happy birth- day or leave a comment of condolence after the death of a loved one. Facebook now boasts 1 billion users worldwide, and for many of those users, the custom of offering birthday greetings has changed. Humans have been wishing each other birthday greetings for millennia. Even in the Torah there is mention of a birthday celebration (Pharaoh), but over the years, the way we mark each other's birthday milestones has changed. Never has this change been as drastic as in recent years as Facebook usage has increased exponen- tially. While individuals still send paper birth- day cards to close friends and relatives on their birthday, many have transitioned to online greeting cards as the Web devel- oped. (Hallmark's main rival company, American Greetings, is adding jobs now because of its move to online birthday cards.) We still pick up the phone to call our best friends and relatives on their birthdays, but now it is acceptable to send an email or text message of birthday greet- ings as well. Where Facebook has become the "killer app" and disruptor in the culture of send- ing birthday greetings is in its birthday feature on the sidebar. Each day, begin- ning at midnight, Facebook updates the birthday events box on each user's sidebar, alerting the user to birthdays being cel- ebrated on that day. Prior to this feature, individuals had to rely on the informa- tion in their address book or birthdays manually entered into a calendar. These daily reminders are appreciated by active Facebook users as forgetting birthdays is now mostly a thing of the past. At first, Facebook simply listed the friends celebrating birthdays on that day in the side- bar box, but within the past couple of years, the company realized how prevalent the cus- tom of posting birthday greetings on friends' Facebook walls had become and instituted a simpler way of posting. Now users are given a text box next to each birthday celebrant's name to easily leave a birthday greeting or 24 November 1 • 2012 sonal than 'Happy Birthday.' I know some people dislike this aspect of Facebook, but I don't mind it." For Zuppke, with more than 3,000 Facebook connections, includ- ing many he doesn't know or speak with on a regular basis, responding with one mass message at the end of the day thank- ing the group as a whole is sufficient. When it is Sherry Kanter's birthday, she simply acknowledges friends' greetings with the 'Like' button. "I try to respond personally to as many as I can. It is a great way to keep in touch with people the Huntington Woods resident said. "I think most people have come to real- ize that a group thank you at the end of the day or the next morning is quite appropri- ate," reasoned Dave Henig of Sylvan Lake. "With the volume of wishes that I assume most people get, it becomes impractical to respond individually." wish. Past and future birthdays are also listed on the Facebook user's calendar. Earlier this month, Facebook began showing friends' birthdays at the top of its mobile site with a gift icon next to the birthday celebrant's name. Clicking through this icon allows the user to send a birthday gift with Facebook taking a cut of the profit. With Facebook's assistance, people are now wishing "Happy Birthday" to people whose birthdays they historically wouldn't have acknowledged (long-lost elementary school classmates and former col- leagues), but some say it hasn't changed the way they still mark the milestones of close friends. "Facebook doesn't change the way I handle birthdays I always acknowl- edged in the past, but I still like to send paper birthday cards to my close family and a few friends," said Bobbie Lewis of Oak Park. "But I do offer birthday greetings to many of my Facebook friends — it takes but a moment, and I think they enjoy it." Jacob Zuppke of Bloomfield Hills also uses Facebook to wish his large cohort of Facebook connections birthday wishes. "Facebook reminds me every day some- one is getting older. There are very few birthdays I store in my calendar, but with Facebook, I never miss a birthday:" Zuppke acknowledges that the standard Facebook birthday greeting can be impersonal. "I use Facebook as a calendar for birthdays. If I see it is someone close to me, I will call them or find a way to visit them. I don't use Facebook to actually communicate with anyone close to me for a special day." Joey Niskar, an attorney who lives in West Bloomfield, has made the offering of birthday wishes via Facebook part of his daily regimen. "Every day, I check the automatic birthday notifica- tions provided by Facebook and send a nice happy birthday wish to each Facebook friend cel- ebrating a birthday on that par- ticular day. For the other Facebook friends who may be old friends, a happy birthday wish via Facebook is very meaningful." Responding To Birthdays What is the protocol in responding to the barrage of birthday wishes Facebook users now receive annually? Lewis explained, "For those who send Facebook birthday greetings to me, I usually offer a generic response to all unless the birthday message is something more interesting and per- Other Greetings On Facebook Birthday wishes may be the most common form of greeting on Facebook, but the site is used to offer other forms of milestone greetings as well. From engagements and weddings to new babies and wedding anniversaries, millions of Facebook users share their news with their networks on the site and receive comments in response. "If someone mentions on Facebook they're celebrating something important, I don't hesitate to offer a (mazel toy' com- ment. Condolences following a death are a little trickier," Lewis says. "For people with whom I communicate mostly by Facebook, it seems appropriate, but I always write a personal message, too. And if they don't want to receive condolences via Facebook, they shouldn't be announcing their loss on Facebook. For close friends and acquain- tances, I still send paper cards or make a tribute gift in their loved one's memory." With Facebook, birthday celebrants who once received only a handful of phone calls on their birthday now get hundreds of wishes annually. That can be a nice gift. As Niskar observed, "By notifying me of birthdays and allowing me to wish each person a 'Happy Birthday: Facebook has enabled me to nourish my connection to old friends at least once per year. It makes the other person feel good, which in turn makes me happy." ❑ Rabbi Jason Miller is a local educator and entrepreneur. He is president of Access Computer Technology in West Bloomfield. Follow him on Twitter at @RabbiJason.