University of Michigan Hillel student leaders at the Hillel Institute at Washington University in St. Louis Programming for and by students not so involved in Hillel. Neil Rubin JTA St. Louis M eet 22-year-old Jeremy Moskowitz, the poster child for what Hillel hopes will be a revo- lution in campus Jewish life. The catch: He didn't spend much time at Hillel during his four years at Duke University. Moskowitz attended Jewish day school before college, but chose Duke in part because it was "less Jewish:' Once on cam- pus, he stayed away from Hillel except for a few Shabbat dinners, instead throwing him- self into Greek life as a leader of the AEPi chapter there. But a Hillel staffer challenged him to reach out to students uninvolved or little involved in Jewish life. By his senior year he had agreed to serve as a Hillel Peer Network engagement intern, a key role in the inter- national campus organization's thrust to use students not very involved in Hillel to reach other students not very involved with Hillel — with programs having little if any overt connection to Hillel. In Moskowitz's case, this meant build- ing his own 12-by-12 sukkah and inviting 28 people over for a meal, and hosting a Passover seder for 73 fellow students — Jews and non-Jews — in his backyard, not to mention cooking 80 or so matzah balls and creating his own Hagaddah that includ- ed photos, jokes, traditional prayers and Mad Libs (Hillel provided kosher chicken and seder plates). "A friend called her mom after and said, `You'll never guess where I just was. I was at a Passover seder," Moskowitz says with a grin while taking a break from last month's Hillel Institute at Washington University with about 1,000 Hillel professionals, stu- dent leaders and guests. For Moskowitz, the conference was the start of a post-graduation yearlong stint as the Bronfman fellow at Hillel's Schusterman International Center, the operation's head- quarters in Washington, where he will serve as an assistant to Hillel President & CEO Wayne Firestone, learning the ins and outs of running a high-profile international organization based in the nation's capital. For the wider Hillel movement, the gath- ering in St. Louis served as a rollout venue for a new five-year strategic plan that the organization's board approved in May. The 56 September 13 • 2012 plan, pushed by Firestone, looks to build on the work of Moskowitz and the other 1,200 peer outreach interns on 118 cam- puses — and moves further away from the traditional model of focusing primarily on improving programming inside the walls of campus Hillels for the most Jewishly engaged students. It comes with an ambitious mandate: The 800-plus Hillel professionals active to vary- ing degrees on more than 500 campuses are now supposed to "engage" 70 percent of identified campus Jewish students, having "meaningful" interactions with 40 percent of them and turn 20 percent of them into Jewish leaders. "Jews are leaders all over campus, but we had to come back to teach them about what it means to be Jewish," says the low-key Firestone, who can rattle off statistics one moment while retelling stories of a student's profound shift in Jewish identity the next. Speaking of students like Moskowitz, Firestone adds, "When we get them to talk about and understand what it means to be Jewish, we have a force multiplier. We think about them as `prosumers: not just people we are servicing but people who are build- ing communities." Engagement Mantra The goal is being implemented by retrain- ing staff, putting senior Jewish educators on some key campuses, putting Israeli shlichim, or envoys, on others and inject- ing a mantra of engagement into all things Hillel. Costs for the effort remain elusive, and privately some staffers worry about the new thrust sapping resources from exist- ing programs as well as how their results will be measured. Nonetheless, it is taking root and Hillel has reams of statistics, stud- ies and plans that it says shows the push is worthwhile. Launched last year on 13 campuses, the initiative has involved 72 fellows building relationships with 3,574 students, according to Hillel. The engagement agenda began in earnest in 2008 when the Jim Joseph Foundation gave Hillel $10.7 million that was used in part to create 10 senior Jewish educa- tor positions on various campuses. They set to work with 12 campus entrepreneur interns — students whose goal was to speak one on one with their peers about where they might fit into Jewish life offerings on campus. By Hillel's calculations, those educators and interns took part in a combined 746 personal encounters with students in one year. About a third of the students said they never or rarely went to the Hillel building. "The No. 1 reason students told us they didn't participate in Hillel was that they didn't know anyone there or didn't think they'd like the people there said Graham Hoffman, Hillel's associate vice president of strategy. "By cultivating relationships with these people we can overcome the To figure out how to push forward with its new vision, Hillel hired the Monitor Institute, the consulting firm that helped Teach for America plot a blueprint for achieving its goals. Even with a well- researched plan, implementation will not be easy — it requires recruiting, training and retaining staff, says Scott Brown, a Hillel executive vice president. "We need more investors and resources to do this:' Brown said. "If it's about rela- tionships and strategies, you need more hands on deck to do all this at a higher level." Hillel directors who buy into the con- cept say the bottom line remains making students comfortable enough to talk about their emerging identities as young adults. "The heart and soul is the relation- ships': said Rabbi Danya Ruttenberg of Northwestern University's Hillel. "People who previously had no reason to care about Judaism or thinking it didn't have anything for them, once they began to trust me or my interns, their willingness to be open to a new experience was extraordinary." Look Beyond The Numbers To The Students Tilly R. Shames Special to the Jewish News A s a thriving Hillel, we at University of Michigan Hillel often get asked to provide examples of our best practices or to send our marketing materials to others for ideas. We're always happy to sup- port our field and share our success, but the answer doesn't lie in our calendar of events or glossy paper. Yes, we run dozens of programs weekly that reach out to thousands of students on campus. But the secret to our success doesn't lie in our programming; far from it, in fact. One les- son we've learned that Tilly Shames has made us successful: It's not about the program. The program is the vehicle through which we do everything else that mat- ters. We believe in building strong com- munities, nurturing student leadership, enhancing campus culture, embodying Jewish values and engaging students in Jewish life. And we are able to do all of this by valuing the individual and our community over the program. Our Hillel believes in our students, their stories and their potential to drive the American Jewish community forward. When our staff team sat together at Hillel Institute in St. Louis recently to plan for 2012-13, we looked more deeply into what the 70-40-20 model of engagement would mean for our Hillel. We know that it is not about the numbers but rather about the experience of each of those individuals. The goals are to reach at least 70 percent of our Jewish students, whose names we know, whose stories we are learning, and who access Hillel and all that we offer occa- sionally; then to help grow the 40 percent who are exploring ways to integrate Jewish life and community into their time on campus by attending programs, going on a Taglit-Birthright Israel experience with our Hillel or volunteering in our community; and then to support the 20 percent, who have chosen to be our partners in leading the Jewish community on campus forward, or who invest deeply in their learning and involvement in the Jewish community. The 70-40-20 model reminds us of the breadth of our community and of the importance of looking beyond the core of those who access Hillel and Jewish life on campus regularly. And it reminds us of the depth of learning and leadership develop- ment that allows us to build the capacity among our core students to drive program- ming and Jewish experiences forward on campus. In all of this, our students are our part- ners. We, as the professional staff, cannot grow our community alone. Whether in producing programming or engaging stu- dents on the periphery of Jewish life, we know that by building our students up for success, we will be a stronger community as a whole. So rather than focus on the programs, we focus on the students, their growth, their leadership, and their owner- ship and authorship of their Jewish expe- riences. That is the key to our success. Tilly Shames is executive director of University of Michigan Hillel in Ann Arbor.