CEO Rochelle Upfal speaking at JSL's annual meeting in June ensure no errant bedbug escaped its nature of the problem is arguably demise. beyond the scope of the agency alone. In addition, the agency contracts "Unless property management is the services of Pronto Pest Control, very sharp and very dedicated, it can which uses bedbug-sniffing dogs. A be a Sisyphean task:' Shepeerdigian 2008 University of Florida study found said about eradicating bedbugs. "For these dogs are 98 percent effective in high-rise and multiunit communities, detecting even a single bug. the single-most [effective] ingredi- A tenant on the second floor of ent for success in this fight is human Hechtman, whose apartment was not behavior." 1 I in the affected corridor, said the bed- bug treatment was an open secret. The woman, who requested anonymity, said the lack of communica- tion was pervasive among staff and the building's resi- dent social workers. "They don't tell us any- thing, even when we ask:' she said in between rounds of mah jong with friends. "If I didn't live on the second floor, I would have had no idea that there was a prob- lem. I think we deserve to know these things." Upfal said JSL commu- nicates with the affected residents and, as needed, their caregivers and families. No policy is in place regard- ing general announcements about infestation of specific units. As thorough as JSL attempts to be in mitigat- ing the spread of infestation from one unit to the next, or the introduction of bedbugs to a previously uninfected apartment, the pervasive THE STAFF AT ROMA SPOSA WOULD LIKE TO WISH OUR CUSTOMERS, FRIENDS, AND FAMILY A HAPPY AND HEALTHY NEW YEAR! By Appointment • 248.723.4300 • 722 N. Old Woodward, Birmingham, MI 48009 • www.romasposa.com Life, Love Laughter Gittleman knows that family comes first, and it's been our family's privilege to spend the past thirty years building renewed life, love and laughter into your homes. We want to thank you for making this holiday season one of the best and brightest. Enjoy this special time of year with your family and loved ones. We wish you all the best in the year to come. Bedbugs: The Facts SCIENTIFIC NAME: Cimex lectularius (most common type) SIZE: 4-5 mm in length/2-3 mm in height (about the size of a large watermelon seed) FOOD: Human blood HEALTH RISKS: Minimal. Usually presents as a red, swollen area around the bite that is itchy. In rare instances, mild anaphylaxes may occur. For a Complimentary In-Home Consultation Call 248.538.5400 28580 ORCHARD LAKE RD., SUITE 102 FARMINGTON HILLS, MI 48334 WWW. GITTLEMAN. NET CABINETRY • BY GITTLEMAN CONSTRUCTION • an ELKAYcompany September 22 2011 13