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July 23 2009
the Light Support Services Web site,
Matthews said.
"The potential is great for the dis-
patch center to be more helpful than
ever before," he said, "although it may
take a little while to get off the ground."
The chicken-and-egg scenario
requires both communities and sub-
scribers to sign on.
For example, Sherril Cecchini of
Walled Lake is an early subscriber.
However, at this point, unless she or a
member of her family is involved in an
accident in West Bloomfield, it will do
little good.
So she is anxious for Walled Lake to
join up, both for her family and for her
mother, also a Walled Lake resident,
who lives by herself.
"Both my kids — ages 15 and 18 —
have horrible allergies," Cecchini said.
"My husband works in Auburn Hills
and I work in Troy, so we're far. I like
knowing they [emergency workers]
can get to my son or to my daughter.
"I only wish they had Light Support
Services when my mother-in--law was
still alive."
Susan Light makes certain that West
Bloomfield, the first community to
adopt her new online emergency
information system, can access it.
Potentially Free
The online secure Web site is a free
service to communities that adopt it
as part of their emergency protocol.
In fact, as subscribers multiply in a
particular community, part of their
subscription fee will be donated back
to the police and fire departments
in their city or town, said Light, who
graduated from Southfield-Lathrup
High School.
The Backdrop
Although right now she is con-
Would-be subscribers must hear
tracting with individual communi-
about it, be convinced of the security
ties, the hope is that Light Support
of the Web site and decide that pay-
Services will go county, state and
ing approximately 535 per household
nationwide.
or a starting fee of $80 per business
Seven Michigan counties are on one
(depending on size and coverage) is
system, said Light. "Our main goal is
worthwhile.
to get it used across the country"
Once enrolled, they have access to
West Bloomfield Police Sgt. Matthews
a database to store their information
sees it as the wave of the future and
and are mailed a container that can
another step in the information age.
hold a printed version, which should
"The concept is so simple:' he said. "We
be kept in the door of their refrigera-
have information on it at our front desk.
tor, Light said. They also get cards to
When they get more people signed up,
carry in their wallets.
it will kind of snowball.
Online information can be updated
"It's kind of the public and emer-
at any time; subscribers will receive
gency link to what the hospitals are
reminders every 3-6 months to make
doing with patient information on
sure that the information both online and computers in their rooms:' he said.
in their refrigerator is current, she said.
St. John Health is poised to be
"I've had some situations where it
the first hospital system to come on
would have come in handy," said Peri
board, according to Sandra Simon, RN,
Kramer, a West Bloomfield subscriber,
clinical manager of the Emergency
who found the database "very user
Department at St. John Macomb
friendly"
Oakland Hospital's Oakland Center in
She signed up because her teen-
Madison Heights.
aged son with Type I diabetes "doesn't
"St. John is very interested in the pro-
always like to wear his medical ID.
gram. All seven of our hospital sites will
"It's a great way to consolidate
be using it as it goes up in each of their
[emergency medical] information,"
communities," Simon said.
Kramer said. "If it's all in one place,
"It's a huge benefit to the ERs," she
whoever responds will have it. It won't
said."Other services offer similar things,
be as great an emergency. This gives
but they aren't available online.' 1
you added peace of mind."
She also plans to enroll her mother,
For information: www.lightsupportservices.
who lives alone nearby.
corn or call (888) 666-1952.