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Caregiver from page A41
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Oppenheimer & Co. Inc.
325 North Old Woodward Avenue
Suite 370
Birmingham, MI 48009
(248) 593-3742 • (800) 422-2820
paul.harris@opco.com
OPPENHETMEK
Oppenheimer & Co. Inc. is a Member of All Principal Exchanges and Member SIPC.
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A42
November 13 • 2008
jN
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"They constantly review our employ-
ee needs and come up with ideas and
avenues of savings that really make
sense. It was more expensive for us to
do it the old way through other provid-
ers. And Mindi Fynk is really a highly
motivated, hard-working person to deal
with. We can talk to her at 6 a.m. or 11
p.m.; she seems to be on the job 24/7."
Being available around the clock
is one of EHIM's biggest attributes.
Advisors and pharmacy technicians
always can be contacted — "without
having to go through an automated
phone maze says Fynk — in case a
customer's employee needs help with
an emergency prescription at an all-
night drug store or just program infor-
mation in general over a weekend.
"EHIM provides extraordinary 24-
hour service and follow-up, and the
staff is very customer-employee ori-
ented," said Randall Allison of Orchard
Lake Village, who is vice president for
human resources at MMP Inc., in Utica.
The firm has "several hundred employ-
ees" and makes fasteners for the auto-
motive manufacturers and others.
"When we searched for another
provider eight years ago, EHIM's name
kept coming up and had a strong repu-
tation in the industry, so we did our due
diligence and took them on," Allison
said. "They have very high standards of
customer service — and Mindi Fynk is
always available."
Fynk proudly points out EHIM has
never participated in pharmaceutical
financial incentives or rebates, and she
feels there's a "conflict on interest" when
pharmacy manufacturers provide them
to increase market share for their prod-
ucts over competitors' products.
"And we don't work exclusively with
select pharmacies',' she adds. "Rebates
don't accomplish our lowest-net-cost
strategy'. To do this right and help
achieve cost containment, we target
maximum use of generics. We guide
our clients to design a formulary which
meets their needs."
Fynk then provided a tour of EHIM
offices before rushing off to a meeting,
stopping to talk to a couple of assistants
along the way. True to her "24/7" repu-
tation, she called the interviewer a few
nights later to make sure everything
was okay and that he had the informa-
tion he needed. Then it was probably
back to brainstorming new ideas in the
pharmaceutical industry. ❑
Social Workers' Session
West Bloomfield-based Jewish Family
Service will host the next session of
its Continuing Professional Education
Series for social work practitioners
Thursday, Nov. 20, 1:30-5:10 p.m. at
the JFS Orley Family Building, West
Bloomfield.
"Evidence-Based Strategies" will
help female clients prioritize self-care,
increase their exercise participation
and manage pain. The session will be
led by Michelle Segar, a research inves-
tigator at the Institute for Research
on Women and Gender, University
of Michigan, and Angela Lyden, U-M
research specialist of physical medi-
cine and rehabilitation.
This program has been approved by
the Michigan Continuing Education
Collaborative and will provide 3.5
CEUs for Licensed Social Workers
(LMSW or LBSW). The program
meets the one-hour pain/symptom
management requirement for social
work continuing education.
There is a charge for the seminar.
Refreshments and course materials are
included. Reservations are required
by Nov. 17, to Stephanie Appel, LMSW,
248-592-2667; or e-mail sappel@jfsde-
troit.org for more information.
Receiving Kudos
• At the Michigan Historical
Preservation Network benefit Oct. 10,
State Rep. Steve Tobocman, D-Detroit,
was awarded first award in a new
category created by the MHPN board,
the Leadership Award. This honor was
in recognition of Tobocman's advo-
cacy work for preservation causes In
Michigan. He worked in the commu-
nity economic development industry
as an attorney representing nonprofit
community development corporations.
He also helped form trade associa-
tions for the community development
industry in Detroit and Michigan.
• Former Detroiter Susan Katz,
director of corporate events for True
Value company, is the recipient of the
Professional Convention Management
Association 2008 Distinguished
Meeting Professional of the Year
Award. The annual distinction is given
to individuals in the meeting and
hospitality industry who excel profes-
sionally, personally and within the
community. Katz was nominated for
the award by several industry profes-
sionals, who cited her as an inspiring,
energetic and positive individual who
leads by example.