Not By The Numbers From Bodies To Minds Medicare report tells only a partial story about care at Danto, says administrator. Loewenstein of Gleaners is joining Cranbrook. HARRY KIRS BAUM Staff Writer T he public release of nursing home information on the Medicare Web page has focused attention on the Marvin and Betty Danto Family Health Care Center in West Bloomfield. The report states that 33 percent of Danto's 96 residents suffer from infec- tions, one of the highest rates in metro- politan Detroit. The Medicare Web site is vvwvv.medicate.gov/NHCompare/Home.asp The report, which lists 10 "quality measures" to rank more than 17,000 nursing facilities nationwide, does not take certain facts into consideration, said Anthony Abela, Danto administrator. The tabulation, taken from the Minimum Data Set (MDS), a required nine-page assessment form taken for each new patient within 14 days • of arrival, might be correct, but it isn't reflective of the care provided by Danto, Abela said. "It's not saying that 33 percent of our residents acquired infections here. On the contrary, it's probably 90 percent were admitted with infections." Most Danto residents are admitted directly from the hospital for short- term rehabilitative stays, Abela said. Danto admits about 75 new patients a month and about 95 percent go back home or into assisted living facilities. a nursing facility that "If we mostly provided long-term care to res- idents and did very few admissions a month, those percentages would be very low," he said. "We have a lot of people in the community who benefit from rehabilitation and that's what we've worked to focus on. " The Danto nursing staff enters patient information into a computer system that the Center for Medicare- Medicaid Services in the State of Michigan and the Michigan Department of Consumer and Industry Services are able to access. "What we look at in the community is the center-acquired infections, which most of the time are colds or upper respiratory infections or urinary tract infections," said Sharon Dulmage, director of nursing at 7 17. Danto. "We do a lot of intravenous • 11/29 2002 18 SHARON LUCKERMAN Sheryl Madson-Campbell, the new administrator of Menorah House in StqffWriter Southfield, said she feels the same way. bout to embark on a new "[The ranking] is very confusing to challenge, Richard people," said Madson-Campbell. The Loewenstein, 42, of West Medicare report states that 19 percent Bloomfield is leaving a rich of the facility's 178 residents suffer legacy behind at Gleaners Community from infections. Food Bank in Detroit, where he was Menorah House averages about 40 president for the past five years. short-term patients, does a lot of Effective Sunday, Dec. 1, he begins intravenous therapy and has a wound his new job as chief advancement officer physician on staff, which allows the for Cranbrook Educational Community nursing home to admit patients with in Bloomfield Hills. Loewenstein says "skin breakdown" and other infec- tions. Those infections skew results on he will be responsible for leading a team effort to raise $300 million over the the Medicare ranking, she said. next seven years for Cranbrook. Its "They need to have a little para- institutions include three independent, graph that explains in some facilities college-preparatory schools, grades pre- one should anticipate to see higher K-12; institute of science; academy of rates of these problems," she said. art; and art museum. "There is always room for improve- Loewenstein, a ment, but those statistics really don't Cranbrook Schools grad- reflect accurately what's going on." uate, is chairman of its Carol Rosenberg, associate director of Jewish Home and Aging Services in alumni association and a bciard member. West Bloomfield, said the agency "We distributed 14 . maintains a close relationship with Loewenstein million pounds of food Abela and Madson-Campbell. when I started at Gleaners," he said, "We are the community liaison, and looking back over his time there. we provide religious, cultural and spir- "Now we're up to 25 million. We've itual support for Jewish older adult provided 65,000 meals a day to metro care for these two facilities," she said. Detroit hungry people." JHAS, a Jewish Federation of He said what he would miss most at Metropolitan Detroit agency, under- the food bank are the people -- 40 stands the nature of the residents in employees and up to 7,000 volunteers. both nursing homes. At first, Loewenstein said, his new chal- "They're in the highest percentage lenge seemed like traversing two differ- of frail elderly and usually those peo- ent worlds, but now he sees similarities. ple are very ill," Rosenberg said. "In "I'm going from nourishing bodies my experience, Danto has outstanding to nourishing minds," he said. "And rehabilitation services, and their sur- vey history has only gotten better each when you look at a person holistically, as a whole, you need both to make a year." ❑ Whole person." Another similarity, he says, is that he'll be working to educate the public and fight stereotypes. At Gleaners, he learned that 51 percent of the hungry Residents Residents Residents are children and over 40 percent are With With Pressure In Physical working people. From Cranbrook, he Infections Restraints Sores knows that tuition doesn't cover the n/a 10% 8% cost of educating a child there. "It's not necessarily a rich person's 15% 7% 8% institute, but a valuable gem that needs community support," he said. 2% 33% 16% Loewenstein and his family, which 9% includes three children, are members 19% 0% of Temple Beth El in Bloomfield Township. ❑ antibiotics here, and [those infections are] coming from hospitals." Infection control reports that separate whether a patient had a center-acquired infections or whether they were admit- ted on antibiotics are required by Medicare, but that distinction is left out of the Web ranking, she said. When new information is posted like this, Dulmage said the question shouldn't be, "Do we want that patient if they're going to skew the numbers? "Our first question is, 'Can we meet the needs of the patient?"' she said. "We do IV antibiotics. If the patient needs it for six weeks, we do it." Abela cites the three deficiencies — two minor deficiencies and one regarding the comfort of a resident — for Danto in the 2002 Medicare annu- al survey taken in August as "the best it's been since the building opened seven years ago. "We've gone from gone from 19 deficiencies three years ago to seven last year to three," he said. "The infec- tion percentage is really not a true indicator of the patient population." Vicki Boyle, project manager, Michigan Peer Review organization, a Medicare contractor that has been try- ing to help nursing homes improve quality, said the Minimum Data Set groups so many infections together that it makes it a tough area to gauge. "We know there are facilities that are doing a much better job than oth- ers or that there are variations," she said. "But just because [Danto] appears to have a high rate in this one area doesn't mean [Danto's] not capa- ble or able to provide good care." Residents U.S. Average 88.2 Michigan Average 96.1 Danto 96 178 Menorah House • . • . . A . XAMINAMOIMINVAMMVS ME AMIMMIME Source: Medicare Web sire