This Week (N)PR Plan National Public Radio reaches out to Jews and Arabs to soothe critics of its Mideast coverage. SHARON SAM B ER Jewish Telegraphic Agency Washington, D. C. he U.S. public radio network NPR is trying to prevent its call letters from becoming known as National Protest Radio. At the same moment June 7 that the president of National Public Radio was addressing Jewish news- paper editors in Chicago about coverage of the Middle East, the ombudsman for NPR was talking about the same thing to an Arab group in Washington. The speeches were part of an outreach effort by the nonprofit radio network to convince its lis- teners that its reporting of the Israeli-Palestinian crisis is both fair and unbiased. NPR, along with other major media outlets, has been accused by both Jewish and Arab audiences of unfair accounts of the violence in Israel, the West Bank and Gaza Strip. The outreach comes after some Jews boycotted major newspapers such as the New York Times and Washington Post because of a perceived anti-Israel bias. Arabs have complained bitterly as well, citing what they see as a pro-Israel slant to many stories in the Times and the Post, amonc, other media. Responding To Critics Kevin Klose, president and CEO of NPR, acknowledged the complaints against his network. "We're not immune to that," he said. "We pay a great deal of attention to criticism." Klose is looking for more dialogue with both communities and he believes NPR is trying to be as careful as possible about its reportage. "But we're not indifferent to errors," he said. "We change; we correct the record." Part of the problem is the nature of the story, Klose told the annual meeting of the American Jewish Press Association. "This has been nothing, but a terrible story for 20 months," said Klose, a former reporter and edi- tor at the Post. And people with close ties to the issues, he said, "listen with an extraordinary intensity." NPR has hired a public relations firm that does work for Arab and Jewish groups, including 6/14 2002 24 Birthright Israel, to help with its outreach to both communities. NPR serves an audience of more than 15 million Americans each week via 620 public radio stations and the Internet, and in Europe, Asia, Australia and Africa through NPR Worldwide. Jeffrey Dvorkin, the NPR ombudsman, says the outreach effort is to help the station understand the communities better and to encourage people to help NPR do its job better. "If there's a boycott, then it's too late," he said. NPR's outreach to the Jewish commu- nity includes visiting various commu- nities around the country and speaking to the national conven- tion of Hadassah this summer. Dvorkin told JTA he spoke recently in a synagogue in Maryland where he heard from "a lot of angry people." But in a visit to the Miami Jewish federa- tion he said people seemed to understand NPR's efforts to be fair. Last month, the NPR Web site started posting full transcripts of its reports from the Middle East so people could see the full text, officials said. Checkbook Protest While most of the critics respond with let- ters, e-mail and voice mail complaints, there have been some financial repercus- sions as well. Some major donors to a public radio station in the Boston area stopped their funding because of what they saw as an anti-Israel bias at NPR. At least six underwriters have with- drawn their support to WBUR, according to Mary Stohn, spokes- woman for the Boston station. She said some small- er donors had also not renewed their support and the station anticipated further action from donors. She said WBUR has already lost $1 million in funding because of protests about NPR's coverage of Israel. NPR officials said they were not aware of any other stations that have lost funding as a result of their Middle East coverage. And NPR's president, Klose, said that in general, financial support for public radio was up. Two of those who withdrew their support in Boston were members of the Committee for Accuracy in Middle East Reporting in America (CAMERA), a group that has long criticized NPR , reporting. CAMERA has called for people to end their support of their local stations because of NPR's "anti-Israel distortions." According to a CAMERA study of NPR coverage of the Israel-Palestinian crisis during two months in late 2000, less air time was afforded to Israeli speak- ers, and many programs excluded Israeli voices entirely. In an updated survey from March and April 2002, CAMERA evaluated 57 segments and found 16 Israeli speakers, 43 Arab speakers, 21 neutral commentators and six pro-Arab speakers. CAMERA also charged that NPR did not do human interest stories on Jewish victims of terrorism. Aside from a story on Jewish victims last month, CAMERA doesn't see any recent alterations to NPR's coverage and believes NPR continues to skew its stories. "People are more concerned about the Middle East and NPR is subject to heightened scrutiny," said Alex Safian, CAMERA's associate director. "The Jewish community is not as willing to over- look this sort of thing," he said. NPR's Dvorkin questions the group's findings and says his evaluations of coverage have shown dif- ferent results. Ongoing Input Jewish organizations such as the Anti-Defamation League, the American Jewish Committee and the Jewish Council for Public Affairs have been meeting with NPR for several years to discuss concerns about Middle East coverage. A recent study by the ADL said NPR is not fun- damentally biased against Israel, but that it had "significant imbalances in coverage," particularly when Israel responded militarily after Palestinian suicide bombings. "NPR has demonstrated that it can be objective and fair-minded in its presentation in terms of giv- ing Israel's perspective as well as that of the Palestinians, in terms of personalizing the suffering on the Israeli side as well as the Palestinian side, and in terms of interviewing as many mainstream Israelis as Palestinians," said the report, which ADL decided not to release. "However, this must happen on an ongoing basis, not only when Israelis are victimized and showing restraint, but also when Israel decides it has an obli- gation to protect its people militarily." Some Arab Americans also take issue with NPR's coverage of the conflict. Hussein Ibish, communica- tions director for the American-Arab Anti- Discrimination Committee, said NPR does not have an anti-Arab bias, but its reporting can be problematic and there is a "radical imbalance" in its commentary. He said his group makes practical suggestions to NPR and encourages it to do better. Meanwhile, NPR has Jewish fans as well. Edith Everett, a major contributor to NPR, says counting the minutes given to each side doesn't necessarily tell the whole story. In general, Everett, a philanthropist who lives in New York, said she finds NPR coverage outstanding NPR on page 25