CARI WALD MAN Special to the Jewish News T hanks to the booming econ- omy of the last few years, both jewelry makers and sellers have been enjoying healthy profits. The unparalleled popu- larity of platinum jewelry and new designs has kept the industry in a jewelry frenzy The question at hand: Will the gold rush continue? Ironically, what stimu- lated demand has also become a challenge. "Throughout the last decade, designers of jewel- ry and a number of high- end products developed strong brand identity," says David Silver. "This propelled sales to higher levels as consumer aware- ness increased. "That same branding, which stimulated sales, has now made it possible for consumers to comparison shop using brand name and model information." Silver is a retail market- ing analyst and president of Silver Communications in West Bloomfield. That is why people are so attracted to jewelry in good times. Yet gems and precious metals are undoubtedly one of the first things that people hold off on when the economy slows. "It is one of the first places people stop spending," says Stan Krandall of Sidney Krandall & Sons Jewelers in Troy. "Consumer confidence numbers are driven by stock numbers, and when people's stock portfolios are fat, people feel wealthy. A turn in the economy gives consumers a chance ro pause and reflect on their purchases. People get a little scared, and in turn we feel it," Krandall says. Even with uncertain economic con- ditions, merchants must project sales plans and have merchandise on hand. "In the retail jewelry business, it's not as easy as buy and sell," Krandall says. "There is a nine-month lead time from purchases to arrival on the sales floor. To develop a buying budget, we must track invoice count, the dollar amount of each sale and the type of each sale." 3/30 2001 64 tech start-ups that affect Michigan's Evaluating those factors on a economy, cycles in retail are inevitable. month-to-month basis allows Krandall Several retailers try to create excite- to delegate appropriate dollars to basic ment to move their busi- and fashion-forward jewelry. nesses ahead. To adjust to market needs, he Jason Gr ies exam- Recently returning from says, "Numbers can be ines a ge m in his the International Jewelry adjusted and shipments from Show in New York, Steve manufacturers can be delayed Farming on Hills store. Tapper, of Tapper's if needed. Diamonds & Fine Jewelry in Despite the fact that West Bloomfield, says that January and February are negative talk about the overall econo- customarily slow months in retail, my kept jewelry business news flat at "sales were consistent with last year." the show. Krandall opened a second Sidney "For a period of time, I believe there Krandall & Sons Boutique at the end will be some downturn in the econo- of July at Canterbury Village in Lake my," says Tapper, "so we need to be Orion. Business there also hit sales sensitive to what is happening. We projections. have been through prior recessions, Krandall initially saw the economy most notably in the early 1990s. starting to drag last summer, but he Americans, though, have the survivor feels that we are at bottom of the mentality and will fight to be creative. trough. "It seems lot of it is behind us, We can't lie down and die." that the economy is heading back up." Not immune to economic shifts, Tapper and his brother Howard adapt merchandising plans to the economic Creating A Niche cycles. "Having a distinctive edge, Regardless of stock markets, the health making jewelry exciting at every price of the automotive industry and high- point and being able to give the con- sumer good value for their money will be our defense against a weakening economy," says Steve Tapper. Pricing Shift Jason Greis, of Greis Jewelers in Farmington Hills, says, "It's common knowledge that if you don't have the goods, sales will be low. Economists and various commentators say to `buckle your seat belts, — says Greis. But we are gearing up to satisfy cus- tomer demand. Our customers seem to still buy, regardless of the econo- my" One shift that has been noted though, says Greis, is "the same cus- tomer that may have spent $10,000 in one purchase last year may now be spending $3,000-$5,000 instead." To have enough leverage to serve his customers, Greis will bring in lower- priced, yet not lower-quality, merchan- dise. With 40 percent of his business happening in the fourth quarter (October, November and December),