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B usiness

SCAM SIAM

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on page 135

be auto repairs, until Michigan estab-
lished a Bureau of Automobile
Regulation under the Secretary of
State's office. That significantly
reduced her caseload, although auto
repair complaints still flow into her
office.
"Some of the other areas of com-
plaints when we first started were used
car sales, home improvement jobs,
credit repair offers, furnace scams,
water filter scams, travel frauds, work
at home promises, pyramid sales,
sweepstakes, and the diet pill that
melts fat away," said Shapiro.
"Although most are still with us in
one form or another, what has
changed is the technology. The offers
used to come in by mail and postcard.
Then it became telemarketing. And
now it is on the Internet.
"Scam artists have kept up with
technology. They're using computers

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Esther Shapiro is leaving her post afte
24 years.

0

and satellites and high tech that we
couldn't have dreamed of," she said.
She has studied offers on the
Internet and "they are exactly the same
schemes, word for word, like chain
letters used to be. Now they're on the
Internet and they can reach 5,000
people by pushing a button and it
costs them practically nothing. And
because it comes on the Internet, peo-
ple believe it.
"Another way the technology has
made it different is that these people
are out of the state, maybe even out of
the country on some offshore island.
We're getting credit repair offers now
from Canada because it's illegal in this
country.
"For a while, the Canadian police
were cooperative enough. But now

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August 16-23, 1998

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office 248-661-7722

4/3
1998

137