Temple Israel invites you to enjoy The Arlene June Gottlieb Concert MARS ADVERTISING page 105 world-renowned and direct from Chicago fice Depot; Thorn Apple Valley; Ziebart. Retail (UCl/Co-op Programs): A&P/Farmer Jack. Direct Mar- keting (Consumer/Business-to-Busi- ness): Liz Claiborne. XfORGIVA811 M Sunday, June 8, 1997, 3:30 p.m. in the beautiful Garden at Temple Israel 5725 Walnut Lake Road, West Bloomfield (in case of inclement weather, concert will move indoors) co-sponsored by the Temple Israel Couples Club for complimentary tickets, call (248) 661-5700 STATE FARM INSURANCE MARILYN J. GOLD-AGENCY "I believe in personalized service" • AUTO • HEALTH • HOME • COMMERCIAL • LIFE • IRAS • BUSINESS 8100353-1400 26561 W. 12 Mile Road, Suite 203, Southfield, MI 48034 TRUST YOUR NEXT CATERED AFFAIR TO THE FINEST KOSHER CATERER We Cater At Most Synagogues, Temples, Hotels and the Halls Of Your Choice CLASSIC CUISINE Approved by Council of Orthodox Rabbis PHILIP TEWEL Food and Beverage Director (810) 661-4050 Farmington Hills, Michigan arilyn Barnett's Mars Advertising is the largest woman-owned ad agency among De- troit's top 25. "The most important thing is that you can't ever have the at- titude that Uwe did it, we did it this way.' Or, 'If we didn't do it this way before, we certainly can't do it now,"' said Ms. Bar- nett. "You have to be ready and pre- pared to change your thinking and your viewpoint, and be abreast of what's going on, and topical all of the time so you can be state-of-the- art. "We don't use a singular media as we did in days gone by. You bought [time on] the [television] network, and you had it, you were reaching the masses. But-you re- ally can't do that anymore. "You have to appeal to not only the demographic groups, but the psychographic groups. Because you've got five 35-year- olds, all of whom are interested in totally different things, ab- solutely opposites from each oth- er. So you have to reach them in every area. And the networks don't do it." "We do direct mail. We do ca- ble. We do Web pages, but it's not the primary vehicle for any of our clients. It is an ancillary vehicle. It is something that yes, they feel they have to be partic- ipating in, but the usage isn't there yet, and there's no way to quantify it." Some of Mars' most innova- tive work has been for a chain of supermarkets in Connecticut and Massachusetts. "They have decided that they wanted to help education for a couple of reasons. One, education needed the help desperately, schools desperate- ly need help. And two, because that is their demographic. "So we conceived a plan whereby we develop a catalog and the school has the opportu- nity to pick and choose items based on points that they ac- crue," said Ms. Barnett. The students' parents regis- ter their school choice at the market and points are electron- ically tabulated automatically atthe check-out counter. The program is three years old. Ms. Barnett was once Farmer Jack supermarkets' on-air spokesman. Parent company A&P asked Mars to design a pro- gram that would involve chil- dren with the environment. "Part of the program," said Ms. Barnett, "was to get the kids to write essays. And we tied that into President Clinton's Youth Task Force. We got an indepen- dent judging group to judge the winners from A&P-owned stores in 17 states. We accompanied those kids along with a parent to the White House last week for the presentation of the Presi- dent's Environmental Youth Awards. It is a good deed, and it does help business." "It is all very different than it used to be in the era of the hard- sell, when you sold strictly price. That really isn't that important now. People still want to save money, but it should be a given that your client certainly has a competitive price, if not the low- est price. "Imagery has changed. Your client's image is now very im- portant. So you have to build that image and maintain it. Your client has to be a good cor- porate citizen, a good citizen of the community. It's important to create the imagery of who this client is, and what they stand for. We're just fortunate that we have a lot of good clients." Mars is known for account specific marketing: marketing to and for a particular account as opposed to the mass market. "That's when a manufactur- er, Nestle for example, wants to do something specific in the De- troit market, and even more specifically, for Farmer Jack or with Farmer Jack. "We develop the program where Nestles and Farmer Jack are partners in a program to the good of both. So it's not just mar- ket specific, it's account specific. It's a labor-intensive business, and it is something that Mars does well," said Ms. Barnett. "The other thing we started about five or six years ago is the publication of customized mag- azines. And that feeds psycho- graphics. "Remember those five 35- year-olds that you can't reach in the same way? With this vehi- cle, we can deliver messages and reach them via customized mag- azines. "And, of course. we still do traditional advertising and mar- keting," said Ms. Barnett. Mars may appear to be a fe- male-dominated workplace. But Ms. Barnett explained, "It's not that we hire more women. It is not a gender thing. We just hire who is best for the job, and in many cases, women are. They have a lot of sensitivity. They are very hardworking, and in many cases they are working moms. "I think the agency has to be the best it can be," said Ms. Barnett. "We have to strive to be better than we were yesterday. What- ever our clients goals are, are our goals. I think that as far as growth is concerned, we plan on measured (—/\ growth. Ten percent a year would be nice, so that we can absorb it and that every client gets the ser- vice it deserves." (— / --\