r
ATM MACHINE 1
NOW AVAILABLE
WE SPECIALIZE
IN HAVING FUN!
ASK ABOUT OUR BIRTHDAY PARTIES
SEEN AT MARVIN'S
Health Departments Could Make
Great New Year's Wish Come True
DAVID COPPERFIELD, Illusionist; MICKEY LOLICH, Former Detroit Tiger
Pitcher; LEM BARNEY, Former Detroit Lion Football star; REMEE WOEMER.
Cutom Made Talit; PETER J. LOPICCOLO, Lopiccolo Bros. Produce;
BERNARD FELDMAN, Precision Tool & Manufacturing Supply; RICHARD
CORRY, Board Member, Zoning Board of Appeals, City of Farmington Hills;
ALAN GILDENBERG, Investment Executive; RANDY GOLDEN, D.O.C.; KEN
KNOPPOW, Attorney and Former Producer of Folk Concerts.
OPEN NEW
YEAR'S EVE
AND NEW
YEAR'S DAY
[
1 Coupon
Per
Person
I
SALES, RENTAL, SERVICE
VIDEOS & PINBALLS
WE HAVE BLACK &
WHITE AND COLOR
PHOTO BOOTHS
foil 4 FREE QUA
.4 24
7)
THIS AD
L N
PASSPORT PHOTOS,
ID'S, ETC.
Jr'
•
Must be used at Marvins
Expires
1/2/97
"
31005 ORCHARD LAKE RD. BEHIND FUJI SOUTH OF 14 • 626-5020
MON.-SAT. 10 TO 11 SUN 12 TO 9
DELI SANDWICHES • FISH & CHIPS • KNISHES • ONION RINGS
Michigan's only Kosher Coney Island...
C oney
I as si c
Islan
LOMIlj:IZURRIA:21rINEr]We •
•
15600 W. Ten Mile Rd., Southfield
at Greenfield Rd. (in the New Orleans Mall)
FAMILY RESTAURANT • FAST-FOOD STYLE
EAT IN OR CARRY-OUT
CELEBRATING OUR 1ST ANNIVERSARY
ORDER FROM SIX
SUPER IN-HOUSE SPECIALS!
NO COUPON NECESSARY
Sunday-Thursday 11 a.m. - 9 p.m.
Friday 11 a.m. - 2:30 p.m.
Saturday night 9 p.m. - Midnight
'W Slid 1CIVW3IN •
• BU RGER
•
•
U
(810) 552-1200
MENEM
VISA
WW.C.0
SALADS • GRILLED CHICKEN & STEAK SANDWICHES • EGG ROLLS
felluelvDtu ► be
RESTAURANT & LOUNGE
EXCELLENT
HUNGARIAN, EUROPEAN
AND CANADIAN CUISINE
Businessmen's Luncheons Daily
We specialize in Veal, Chicken and Seafood
Strolling Gypsy Musicians
Warm, Comfortable Decor and Bountiful Servings at Inexpensive Prices
Serving Windsor and Detroit For Over Twenty Years
5 mins. from Tunnel • 1235 Ottawa Street • Windsor • U.S. Exchange
82
For Reservations 1-800-963-1903 or (519) 252-0246
've adopted a pet wish for 1997 . question was, "Which sister-in- ing what he or she is doing should
That health departments spli t law gets the tip?"
resolve not to rush into it expect-
their scores into two categorie s
Restaurateurs may think it's ing to strike it rich.
... health violations ... and cod e a great marketing idea to offer a
In a small restaurant, the own-
violations.
menu with 57 varieties of meals. er-manager is the business and
Restaurants are made to suf - But if they can't put these choic- success or failure depends on him
fer because of a low score, whic h es in a condensed version, man- or her. No matter how much spe-
may have absolutely nothin g agers should instruct employees cialized help is hired, in the end
whatsoever to do with health, and serving meals to give diners more he or she must make decisions
sensationalistic TV stations an d than two minutes to
and set policies. Man-
program managers are given a make up their minds.
agement requires many
lot of phony wind for blowing a Unless a customer has
skills. That's why people
wrong horn.
taken a course in speed
with long experience as
Not all restaurants are clean reading, it takes sever-
restaurant employees
by any means, but violations fo r al minutes to peruse a
sometimes fail when
health and code do not belong to - 10-page bill of fare and
they try to operate on
gether in the totaling of one score . decide what to order.
their own.
THE GUEST MYSTERY
Another pledge we DANNY RASKIN
Speaking of decisions
MUNCHER WRITES ...
wish managers would
LOCAL
and policies, it would be
It's always appropriate to make is to caution wait-
a good idea for all own-
COLUMNIST
make resolutions. Not just before ers and waitresses er-managers to put their
a new year. The following are a against rapidly rattling off the list heads together with architects
few we wish restaurant folks of specials of the day. Many run and come up with noise-reducing
would make and keep at all that list by you so fast you for- ceilings. When acoustics are bad,
times.
get the first item before you hear the best food can't be appreciat-
Dining out would be much the last. It's easier to simply or- ed in the clamor.
more pleasant and relaxing if der from the regular menu.
Every potential restaurateur
waitresses and waiters would re-
It would be nice if restaurant should resolve to read Dun
frain from repeatedly asking cus- personnel resolved not to pull a & Bradstreet. According to D
tomers if they're ready to order disappearing act before and af- & B studies, most business fail-
their meal when
ures come within
they've asked for at
two years and are
least 10 minutes to
caused by shortcom-
enjoy their cocktails.
ings and weakness-
On a recent visit to
es in management.
a new restaurant, we
It should be obvi-
estimated our over-
ous to folks in the
zealous waitress in-
eatery business that
quired at least six
they can't sacrifice
times if we were
quality for the sake
ready to order when
of price and keep cus-
we specifically said we
tomers. But they also
wanted 15 minutes of
have to avoid pricing
quiet conversation
themselves out of the
over our dry martinis.
market.
It's tough enough hav-
Restaurateurs
ing to be on schedule
should vow to keep
at work, so unwinding
their eating spots
is important.
neat and clean for
We wish waitper-
health purposes and
sons would make a
to attract customers.
pact not to introduce
Dirty restrooms are
themselves to their
repulsive. The same
patrons in certain sit-
goes for unclean
uations. It can be con-
dishes, silverware,
fusing.
tables, floors and em-
Here's one example:
ployees.
A group of office work-
Business man-
ers dropped into a
agers must know
Birmingham restau-
how to manage peo-
rant for drinks. "I'm Jean and I'll ter the first cup of coffee is ple and motivate them to do right
be serving you until my sister-in- served. In some busy dining by the customers. That's where
law Jane takes over," said the spots, obliging busboys bring hot the human relations aspect comes
friendly waitress.
coffee to the table. But they of- in and that's important.
After one round, Jane came ten forget the cream. By the time
On the subject of customers,
over to the table and explained coffee drinkers who don't like it it would fairer if they gave a new
she was replacing Jean who is her black attract someone's atten- restaurant time to settle in and
husband's brother's wife and both tion, the brew is tepid. And get- get the kinks out of the opera-
were married before.
ting a second cup is a real tion. Poor service and cold food
While the party of six was try- challenge.
could create a bad image but
ing to figure out that one, anoth-
The restaurant business is they may be temporary. It might
er four joined the group and didn't tough. Anyone thinking of open- be a lot better the second time
know Jean from Jane. The big ing an eating spot without know- around.
(-)