• Fine Dining • Reservations Accepted • Outside Patio • Live Piano Player Tues. - Sat. Twilight Grill 4 pm. 6 p.m. 7 Days A Week Complete Menu Selection From $795- $995 1/2 PRICE ON ALL COCKTAILS All Entrees Include Soup or Salad, Potato & Vegetable LOBSTER FESTIVAL COMPLETE DINNER $16.95 1 1 /2 LB. KING CRAB LEGS COMPLETE DINNER $24.95 NEW YORK STRIP COMPLETE DINNER $16.95 935 W 11 MILE RD.., SE. CORNER 11 MILE & 1-75 (810) 399-5960 YOUR HOSTS: BRUNO FERGUSON & TIM KOWALEC 0 Shahan' A SHUCKs (RAW BAR & GRILL) • CAJUN MENU • OYSTERS • SHRIMP • GOURMET BURGERS A MOST POPULAR WHITEFISH DINNER $9.99 (810) 474-8484 • FOR CARRY OUT • PARTY INFO MUIRWOOD SQUARE SHOPPING CENTER DRAKE ROAD AT GRAND RIVER • FARMINGTON HILLS SHANG-RI-LA GOURMET CHINESE RESTAURANT Featuring Style Cooking Authentic Hong Kong ✓ f Wonderful traditional favorites... superb variety of dining specialties • Live fish, lobster and crab in our tanks, cooked to order • Dim Sum lunch specials 11 a.m. to 4 p.m. • Banquet Facilities • Business Lunches MM ; 14 • • . 6407 Orchard Lake Road In The Orchard Mall (810) 626-8585 Special Carry-Out Menu • 20% Off Total Bill Monday thru Saturday after 3:00 P.M. 1 coupon per table excludes any other offer carry out excluded EXP 9/30/96 ,mummn,r*.mvPmpr,:m...**rAmm.:rr-7 ,F,A!!!!*.,:mt.m,: ■ rr: Owners, Patrons Need To Break Restaurant Stereotypes T "In my experiences, both men "Men usually split the bill, even though some dinners are and women who constantly talk more expensive than others. down to waitpersons and gripe solo or in pairs seem to Some people figure the cost of about the service are part of the problem. In many instances, the share a common paranoia. They each meal to the penny. feel discriminated against and "Some patrons complain that patron is impatient, demanding, they're on the defensive before if they don't order a cocktail be- unreasonable and downright the first glass of water is served. fore dinner, the waitperson dis- rude. "Waitresses and waiters, like "They're pretty sure they're appears and ignores them while everybody else, deserve going to be stuck at a table close hustling drinks to more to be treated with re- to the restrooms or the kitchen, receptive parties. They spect. If a patron is while men and larger parties get claim the service is pleasant, patient and the best seats in the house. downhill from there and understanding, he or "When they enter the restau- they can forget the sec- she is usually assured rant, they're ready to do battle ond cup of coffee. with the host or hostess, expect- of reciprocal treatment. "On the other side of "Being a good cus- ing the worst. And if they have the coin, some servers tomer doesn't take that to wait a few minutes while cou- complain that many pa- DANNY RASKIN much effort and it pays ples and parties of four or more trons have difficulty de- LO CAL off in polite, efficient are seated, they may walk out in ciding what to order. COLU MNIST service. a huff or find somebody to bawl Waitpersons get impa- "You hear too many out. tient, especially when "This paranoia may be justi- they're busy and have to come diners berate the waitpersons for the food when the chef is the one fied in some dining spots. But it's back one or more times. unwarranted in other restau- "Then there's the customer at fault. Complaining about slow rants where employees treat all who is on a diet and watches cho- service when it can't be avoid- patrons with courtesy and re- lesterol like an expert nutrition- ed is all too common. Both men spect. ist. The order for salad with no and women diners are guilty of "Ifs been said that some dressing, broiled salmon very harassing servers. It may be a waitresses prefer not to dry and well done and power play. Whatever the rea- serve female patrons steamed vegetables with- sons, it ruins the dinner for because, it's reputed, out a trace of butter can everyone concerned. they're not generous "Of course, employees aren't take what would seem tippers. This, of like an hour. The busy without fault. It's annoying course, is a general- waitperson can get when a host or hostess keeps ization and gender plenty irritated. The diners waiting in line even if the has nothing to do superior servers, how- establishment isn't busy. "Nobody likes being ignored. with the amount ever, won't show it. A good host or of the tip. hostess will greet the customer, smile and tell the patron a table is available or will be in a few min- utes. "With all the competition in the restaurant business, one would think employees should be trained to make things pleas- ant for the diner. "Many women hesitate to dine alone. They're self-conscious about being dateless, especially "We occasionally hear on a weekend night. Its a bit horror stories about con- more comfortable on a week frontations between night, but still a little threaten- servers and diners. In one in- ing. "Most women who dine alone stance, a waitress and a patron prefer going to a casual, friend- nearly came to blows. "Waitpersons, both male and "In a dispute over the bill, the ly place, eating early before the female, are known to leave the customer accused the waitress place gets busy, bringing a book biggest gratuities. And they of overcharging. The waitress or newspaper to read, tipping make the most understanding took offense and swore at the generously and being a good cus- and patient customers. customer. The manager settled tomer so they'll be welcomed "Many diners appear to have the bill and apologized for the in- back. "Some women hesitate to go difficulties figuring out the cost cident. The customer, who later of their individual dinners. They wrote a letter of complaint to the to a restaurant on the weekend, often ask for separate checks to restaurant owner, was offered even in a group. It's a matter of make the process easier. Some two free dinners. The customer self-confidence not having to go waitpersons find this annoying has yet to return. The waitress everywhere with a man on your arm, even in a couples' world. and time consuming. no longer works there. he guest Mystery Muncher writes: "Many women who dine