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Maple Road, Suite 137 - - Board Certified Ophthalmologist, Experienced Laser Surgeon ime and time again, alcohol lively taught and certified more paired functioning in any of these awareness programs pre- than 500,000 servers of alcohol in categories can be tip-offs that sent public seminars stress- the United States and 22 other someone is on the way to getting ing the perils of unwise countries. drunk. drinking habits. TIPS, marketed by Health "And even though we may all "Don't drink and drive. Know Communications Inc. in Arling- understand that .10 BAC (blood your limits." Drivers education ton, Va., was developed in 1982 alcohol content) is the legal defi- programs, Mothers Against by Dr. Morris Chayfetz, the found- nition of intoxication, the effects Drunk Driving, Students Against ing director of the National Insti- differ with each individi ial." Driving Drunk and Drug Aware- tute on Alcohol Abuse and Mr. Waxer says there are situ- ness Resistance Education pro- Alcoholism. ations where a customer might grams introduce the concept in Locally, Mr. Waxer has been walk with a swagger and seem ar- classrooms and other public fo- launching the five-hour program rogant, but that could be his per- rums. for six years. He counts among his sonality, not inebriation. Subtle But in the places that actually clients the Excalibur Restaurant, nuances in behavior and more serve alcohol, few programs exist Industry nightclub, Holiday Inn, pronounced signals are examined to educate employees of these es- Oxford Inn and the Comedy Cas- by TIPS students. tablishments. One exception, the tle. Seminar guests also learn that Training for Intervention Proce- Establishment owners who size, mood, gender, physical dures (TIPS) program, has given want their employees to know all health — as well as what kind of such efforts a boost. aspects of responsible serving and food was eaten and when — all Howard Waxer, a TIPS train- drinking procedures seek him out figure in determining if a patron er/certifier for businesses in the for what has become a valuable is drunk. metro Detroit area, says one goal educational tool, he said. "Starchy foods slow down in- of the program is to make wait- TIPS has seven programs de- toxication. As a rule, smaller staff-more aware of alcohol's effect signed specifically for different women will feel the effects of al- on their patrons. The knowledge, venues, including: on-premise for cohol sooner. If you've taken an- he believes, will enable servers to restaurants and bars; off-premise handle the public in a more pro- for liquor stores; concessions; uni- fessional and responsible manner. versities; social functions; students He says the objective is not nec- and parents. essarily to stop drinking but Videotapes, a training textbook rather to "slow down the drinking and extensive role-playing are pattern." principal training tools Mr. Wax- TIPS leaders, for example, er employs to get the message teach servers to wait until a glass across. He also administers oral tihistamines or cold medicines, is two-thirds empty before refill- and written tests. you're not only going to get drunk ing it or to provide a larger glass "We show 40 different vignettes sooner but get extremely dehy- with a higher ratio of mixer to al- where a server is asked to recog- drated as well," Mr. Waxer says. cohol. nize and evaluate aspects of the `There are always judgment calls. Mr. Waxer, a 47-year-old following behaviors: lowered in- The training emphasizes that you Southfield resident who directed hibition, poor judgment, reactions don't lose business if you cut that city's Professional Bartenders and physical coordination. someone off; but if you don't cut School for 15 years, is one of the "There's no specific order in him off, you could lose business," 18,000 trainer/certifiers of the which changed behaviors always Mr. Waxer said. TIPS program who have collec- occur," Mr. Waxer said, "but im- But the main aim of the busi- ness is saving lives. By stopping PHOTO BY DANIEL LIPPITT just one person from becoming too inebriated to drive, the program managers feel they have suc- ceeded. Elizabeth Riggs, marketing as- sistant for the national TIPS pro- gram in Virginia, cited 1994 statistics published by the Na- tional Commission Against Drunk Driving. "Forty-one percent of fatal accidents nationwide involved al- cohol. Nine percent of injury-ac- cidents involved alcohol, and 5 percent of non-injury accidents did," she says. Ms. Riggs also said that gov- ernment and General Motors studies demonstrate that the TIPS program has been success- fin in preventing intoxication. In New York, the Volunteer Fire- man's Insurance Fund faced al- most $2 million in liquor liability claims. After implementing UPS Howard Waxer instructs a class on safe serving techniques. training, they reported cutting Wait until the glass is two-thirds empty before refilling it.