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02
DEBBIE WALLIS LANDAU SPECIAL TO THE JEWISH NEWS
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A Trainer Offers
Some Alcohol TIPS
Sterling Heights: 810-268-4400 40600 Van Dyke, Suite 12
West Bloomfield: 810 932 5300 5813 W. Maple Road, Suite 137
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Board Certified Ophthalmologist, Experienced Laser Surgeon
ime and time again, alcohol lively taught and certified more paired functioning in any of these
awareness programs pre- than 500,000 servers of alcohol in categories can be tip-offs that
sent public seminars stress- the United States and 22 other someone is on the way to getting
ing the perils of unwise countries.
drunk.
drinking habits.
TIPS, marketed by Health
"And even though we may all
"Don't drink and drive. Know Communications Inc. in Arling- understand that .10 BAC (blood
your limits." Drivers education ton, Va., was developed in 1982 alcohol content) is the legal defi-
programs, Mothers Against by Dr. Morris Chayfetz, the found- nition of intoxication, the effects
Drunk Driving, Students Against ing director of the National Insti- differ with each individi ial."
Driving Drunk and Drug Aware- tute on Alcohol Abuse and
Mr. Waxer says there are situ-
ness Resistance Education pro- Alcoholism.
ations where a customer might
grams introduce the concept in
Locally, Mr. Waxer has been walk with a swagger and seem ar-
classrooms and other public fo- launching the five-hour program rogant, but that could be his per-
rums.
for six years. He counts among his sonality, not inebriation. Subtle
But in the places that actually clients the Excalibur Restaurant, nuances in behavior and more
serve alcohol, few programs exist Industry nightclub, Holiday Inn, pronounced signals are examined
to educate employees of these es- Oxford Inn and the Comedy Cas- by TIPS students.
tablishments. One exception, the tle.
Seminar guests also learn that
Training for Intervention Proce-
Establishment owners who size, mood, gender, physical
dures (TIPS) program, has given want their employees to know all health — as well as what kind of
such efforts a boost.
aspects of responsible serving and food was eaten and when — all
Howard Waxer, a TIPS train- drinking procedures seek him out figure in determining if a patron
er/certifier for businesses in the for what has become a valuable is drunk.
metro Detroit area, says one goal educational tool, he said.
"Starchy foods slow down in-
of the program is to make wait-
TIPS has seven programs de- toxication. As a rule, smaller
staff-more aware of alcohol's effect signed specifically for different women will feel the effects of al-
on their patrons. The knowledge, venues, including: on-premise for cohol sooner. If you've taken an-
he believes, will enable servers to restaurants and bars; off-premise
handle the public in a more pro- for liquor stores; concessions; uni-
fessional and responsible manner. versities; social functions; students
He says the objective is not nec- and parents.
essarily to stop drinking but
Videotapes, a training textbook
rather to "slow down the drinking and extensive role-playing are
pattern."
principal training tools Mr. Wax-
TIPS leaders, for example, er employs to get the message
teach servers to wait until a glass across. He also administers oral tihistamines or cold medicines,
is two-thirds empty before refill- and written tests.
you're not only going to get drunk
ing it or to provide a larger glass
"We show 40 different vignettes sooner but get extremely dehy-
with a higher ratio of mixer to al- where a server is asked to recog- drated as well," Mr. Waxer says.
cohol.
nize and evaluate aspects of the `There are always judgment calls.
Mr. Waxer, a 47-year-old following behaviors: lowered in- The training emphasizes that you
Southfield resident who directed hibition, poor judgment, reactions don't lose business if you cut
that city's Professional Bartenders and physical coordination.
someone off; but if you don't cut
School for 15 years, is one of the
"There's no specific order in him off, you could lose business,"
18,000 trainer/certifiers of the which changed behaviors always Mr. Waxer said.
TIPS program who have collec- occur," Mr. Waxer said, "but im-
But the main aim of the busi-
ness is saving lives. By stopping
PHOTO BY DANIEL LIPPITT
just one person from becoming too
inebriated to drive, the program
managers feel they have suc-
ceeded.
Elizabeth Riggs, marketing as-
sistant for the national TIPS pro-
gram in Virginia, cited 1994
statistics published by the Na-
tional Commission Against Drunk
Driving.
"Forty-one percent of fatal
accidents nationwide involved al-
cohol. Nine percent of injury-ac-
cidents involved alcohol, and 5
percent of non-injury accidents
did," she says.
Ms. Riggs also said that gov-
ernment and General Motors
studies demonstrate that the
TIPS program has been success-
fin in preventing intoxication. In
New York, the Volunteer Fire-
man's Insurance Fund faced al-
most $2 million in liquor liability
claims. After implementing UPS
Howard Waxer instructs a class on safe serving techniques.
training, they reported cutting
Wait until the glass
is two-thirds empty
before refilling it.