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Delivery by October 2, 1994 required. Dealer prices will vary and affect customer cost. Down payment may be comprised of dealer and/or customer contribution, as well as trade-in allowance. *A 24 month finance contract for a new 1994 945T, with a MSRP of $25,660 (includes destination charge) and an Annual Percentage Rate (APR) of 0%, requires 24 payments of $641.50 per month with a dealer/customer contribution of $10,264. **A 36 month finance contract with an Annual Percentage Rate (APR) of 3.9% requires 36 payments of $756.44 per month with no down payment. Different options, down payment and/or term may affect the APR and monthly payment. Insurance, taxes, title and registration fees extra. See your participating authorized Volvo dealer for details. ©1994 Volvo Car Finance, Inc. Drive Safely is a trademark of Volvo Cars of North America, Inc. 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CARL ALPERT SPECIAL TO THE JEWISH NEWS he 230-page blue covered typical (we reconstruct the gripe): book will probably not be a "We are told to keep our shoes best-seller in Israel. Indeed, shined, but the army doesn't give its only guaranteed circu- us shoe polish." Reply: Personal lation is the 120 members of the items such as razor blades, tooth Knesset, but the volume, pro- paste, shoe polish, etc., are not saically titled The 21st Annual provided. The soldier's monthly Report of the Commissioner of pay is calculated to include Soldiers' Grievances contains a enough money for these needs. "I got a last minute phone call wealth of interesting content and sheds light on the kind of rigor- to report for immediate reserve ous attention which is given to duty, and the officer threatened soldiers' gripes in the Israel De- me with punishment if I didn't come." The officer: "I didn't fense Forces. "Dear Mr. Commissioner," we threaten him. I only told him reconstruct one of the complaints, what the alternative was." The "I asked for leave to attend the Commissioner was told, sternly: brit milah of my sister's son. The It was understood as a threat; re- ceremony was to take place at the sponsibility for proper under- other end of the country from standing of what is said rests on where I was stationed with my the one who makes the state- unit, but my commanding officer ment. He should make certain gave me only 13 hours to get that what he says is properly un- there and return, which was not derstood. There were complaints about enough time...." Contrary to what might have training exercises on the Sabbath been expected, the Commission- and about violations of kashrut. er took a very serious view of The Commissioner insisted that what he termed a major lapse on the regulations must be observed the part of that commanding of- in these respects. little known army rules are re- ficer. Military regulations are quite clear, he said. A soldier in viewed. An only son of a family regular service is entitled to at that has already last one son in least 24-hour leave to attend a the service, may not be assigned family simchah, and the brit of a to combat units in danger zones. nephew falls into that category. Soldiers who are vegetarians must The officer was reprimanded and be provided with proper food to warned that her should not make meet their requirements. As might be expected, the ma- the same mistake again. This is but one of scores of jority of the complaints came complaints which are described from soldiers in the lower ranks, in the report. During 1992 the but the Commissioner also han- Commissioner's office received dled 53 grievances last year em- the acted upon 8301 grievances, anating from officers of the rank an 8 percent increase over the of colonel and higher. Action is as rapid as possible, previous year-this in addition to some 7400 telephone calls of in- and 34 percent of the complaints were responded to within a week. dignant inquiry. What do the men and women Another 30 percent got replies complain about? In first place within a month. Serious charges was dissatisfaction with medical sometimes took longer. No soldier need fear vindictive attention: "I was sick, but sent out on a long hike." "The doctor action by his superiors if he com- refused to send me to a special- plains. He can write out his com- ist, and I wound up in the hos- plaint, put it a sealed envelope pital." In second place were and mail it directly to the Corn- complaints about relations with missioner, whose address is wide- superior officers. Some soldiers ly posted. One restriction: It must alleged insulting behavior, bru- be regarding a situation in which tality, cruel punishment. Other the soldier himself was directly causes were the arrangements involved. A member of his im- for reserve duty, delays in receipt mediate family is also entitled to of pay, and unhappiness with lodge a complaint. With the submission of this re- military assignments. In the lat- ter category, surprisingly, a ma- port, General Danier Matt ter- jor beef was the failure of the minated two terms of five years army to assign a soldier to crack each as Commissioner of Soldiers' Grievances, and also brought to combat units in the field. To be sure, not all the com- a close 50 years of military ser- plaints were found justified, but vice. He knows the establishment 54 percent were accepted, a rise from top to bottom, and has a wide reputation as a humane and of 4 percent over last year. Other grievances, offered as understanding personality. El T