`‘ .;T ;, A:t• .. ;;; N siness esse Longtime friends are ready to satisfy America's sweet tooth. T H E DE TRO I T J E WIS H N E WS STEVE STEIN STAFF WRITER 46 ix months after they had tak- en over ownership of the Michigan Dessert Corpora- tion, longtime friends and business associates Richard Elias and Gary Freeman faced their first crisis. It was a major one. "We lost our biggest cus- tomer," Mr. Elias said. "We had to find out why that happened, so we took a good, long look at ourselves. 'e discovered we were a small, undercapitalized corn- pany which was not being run professionally; and we were demonstrating that to our cus- tomers. Even our business cards, stationery and logo were terrible. 'We decided we had to start doing things with professional- ism and class, regardless of the cost, including increasing our travel budget. It was the only way to succeed." Two years later, in 1991, Michigan Dessert started mak- ing inroads in the food-service industry, and it had its major customer back. T iast December, the company left its 5,000- square-foot facility in Pontiac, where it had been located for seven years, for one double that size in Royal Oak. Michigan Dessert is a suc- cessor to a Southfield diet bak- ery called "Sneaky Treats," which was founded in 1980 by Mr. Elias' uncle, Hanley Elias, and Edward Ersher. In 1981, the owners switched gears, fo- cusing nearly all their efforts on the development of dessert mixes. That's also when they changed the company name. Today, Michigan Dessert de- velops, manufactures and mar- kets custom dessert mixes for major food-service organiza- tions. It also provides support programs like in-house adver- tising and printed instruction- al materials. Richard Elias (left) and Gary Freeman want to be known as the dessert guys. The company's Royal Oak headquarters is ful- ly automated and the production equipment is state-of-the-art. Yes, there's also a new logo. Michigan Dessert makes mousses, pud- dings, pie fillings, sauces, glazes and cakes. The goodies are found mostly in cafeterias, steakhous- es, smorgasbords and family restaurants. More than 2,000 establish- ments nationwide, with corn- bined sales in excess of $10 billion, carry Michigan Dessert treats. Mr. Elias, 32, is president of the company, which has nine employees. He's responsible for all internal operations including finance, production and research and development. Mr. Freeman, also 32, is vice president. He's in charge of sales and marketing. The two met when they were members of the debate team at Southfield-Lathrup High School. Mr. Elias, a junior at the time, graduated from Lathrup, while Mr. Freeman, then a sophomore, earned his diploma from Bloomfield Hills Andover. Both men received a bach- elor's degree in 1983 from the University of Michigan — where they roomed together for one year — and they each earned a master's in business administration from Michigan State University in 1993. At the time Mr. Elias and Mr. Freeman began working at Michigan Dessert in both the Southfield office and doing nighttime production in the back of a Livonia bagel factory in 1984, they also were partners in Data Research. This compa- ny was a Southfield investment advisory service which did stock market research for a New York brokerage firm. In 1985, Mr. Elias and Mr. Freeman closed Data Research to devote all their efforts to Michigan Dessert. While they never expected to someday own and operate the company, they're enjoying the experience. They feel they've survived the hard times and the future is, well, sweet. "What's so exciting is we think we've figured it out," Mr. Elias said. "It's been a revela- tion. None of our national com- petitors focuses solely on desserts like we do, so we feel we're carved out a niche as the dessert guys." One lesson Mr. Elias and Mr. Freeman have learned is to al- ways be ready when a client or prospective client comes call- ing. "People in the restaurant business don't think about their desserts very often, and when they do, you'd better be on that short list of companies they're going to call," Mr. Elias said. El