•
MOTOR COACH TOURS - 13 YEARS EXPERIENCE!
* WE HAVE CONSUMER BANKRUPTCY INSURANCE *
Protect Yourself & Demand Proof Before Booking Any Trip!
* "SHOWBOAT" — Toronto
* "MISS SIAGON" — Toronto
*
* (Elaine Stritch & Robert Morse) *
* Nov. 19-21
$249*
* Nov. 12-14, 26-28
* Hotel • Show • Tour
* "PHANTOM OF THE OPERA" — Toronto *
* Nov. 20-21
Only $199 *
* Hotel & Show
THE ROCKETTES
* * (Susan
Anton)--Fox Theatre
* Hotel • Play • Tour
* "JOSEPH & THE AMAZING
*
* TECHNICOLOR DREAMCOAT" *
$259 *
*
* Nov. 13 or 14
Lunch • Show
*
*
$69 *
Dec. 30-Jan. 1
• "PHANTOM OF THE OPERA" Chicago
*
$69 *
* (Donny Osmond) — Chicago *
* "MAN OF LA MANCHA"
* Nov. 5-7
$259 *
* Fox Theatre
* Hotel • Play • Dinner • Shedd's *
* Dec. 12
* Oceanarium & More!
* * Lunch • Show
* NEW YEAR'S EVE TRIPS
*
*
$289 *
Hotel • Tour • Show • Champagne Dinner & Festivities
* "SHOWBOAT" Toronto
* Hotel • Tour • Show • Dinner • "Before & After" Festivities!
$279
AIR AND CRUISE TRIPS
* LAS VEGAS—Dec. 12-16..Only
$299 *
* R • T - Air & Transfers (In Vegas), 4 Nites Hotel
$1,212 *
* STEAMBOATIN' ON "MISSISSIPPI QUEEN"—Dec. 27-Jan. 1
R.T, Air & Transfers, Baggage Handling, 3 Nites Cruise Along "THE
* MIGHTY MISSISSIPPI", 5 Meals Per Day, Aboard Ship Nightly
* Entertainment—also, 2 Nites In New Orleans with Meals!
* NEW YEAR'S IN LAS VEGAS—Dec. 31-Jan. 3
$525 *
* R.T. Air & Transfers, 3 Nites "Excalibur" Hotel
* MIAMI BEACH, FLORIDA—March 4-19
$999 *
* Surfside Beach Hotel—Ocean Front
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Prices p.p. dbl. occ. Group Discounts Available
BERKLEY TOURS AND TRAVEL, INC.
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BUICK
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$349**
30 kto.
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Meeting A Concierge
Is A Part Of Travel
RUTH ROVNER SPECIAL TO THE JEWISH NEWS
H
e's helped hotel guests
becoming more familiar in
with everything from
the United States. There are
booking their flights to
concierges in major U.S. ho-
retrieving lost pass-
tels. They are helpful, multi-
ports. But his assistance to a
lingual, exceptionally well
guest from Germany recent-
informed, and ready to serve
ly was still a first for Tony
guests in varied ways
Caduff.
For instance, concierges
"His teeth — can you imag-
can be of special service to the
ine? — he left his teeth be-
Jewish traveler. In cities from
hind when he checked out!"
Oslo to Madrid, concierges
says Mr. Caduff, pointing to
have helped me find out
his mouth for emphasis. "He
about synagogue services,
called from Germany because
mapped out the best routes
he couldn't eat without his
for finding specific Jewish
teeth. I felt so sorry for him!"
sites and were willing to find
But there
was a happy
ending to this
tale of dis-
tress. Mr.
Caduff man-
aged to find
the false teeth
and promptly
sent them to
Germany by
express mail.
Who but a
hotel con-
cierge could
do this so
quickly and
competently?
As a
concierge at
the
Zurich
Hilton hotel,
Mr. Caduff is
primed to give
all-around as-
sistance to
travelers. He
will reconfirm
airline reser-
vations for
guests, get
them theater
tickets, rec-
ommend a
good restau-
rant, explain
the best way
to get to a des Tony Caduff Is concierge at the Zurich Hilton.
tination and
help retrieve all the things
whatever additional infor-
that travelers lose — jewel-
mation I needed.
ry, passports, coats, umbrel-
They've helped me in more
las and even occasionally
general ways, too. On a rainy
false teeth.
day in Dusseldorf, it was the
No wonder a concierge can
concierge at my hotel who
be a key to whether guests
gave me an umbrella, trans-
enjoy a smooth and hassle-
lated a phone message which
free travel hotel stay, espe-
had been taken in German,
cially in a foreign country.
and, when I misplaced my
Yet some travelers are still
camera, even called a pho-
unfamiliar with the concept
tography shop to get infor-
of the concierge, especially
mation about brands and
Americans: Concierge is a
prices so that I could make an
French word and it began as
informed purchase.
a European tradition.
Similarly, last summer in
But lately, concierges are
Jerusalem, concierge Ilan
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Weill of the Sheraton
Jerusalem Plaza Hotel be-
came my all-around consul-
tant about the city. He
showed me the best bus
routes, called to reserve a lim-
ousine to the airport, pa-
tiently answered my many
questions, even predicted the
weather for me.
Looking spiffy in his uni-
form, he easily fielded ques-
tions from guests in German,
French (his native language),
Italian, English, Arabic, He-
brew and more.
Conversing
with people
from all over
the world, he
moved deftly
from one de-
tail to another:
making a the-
ater reserva-
tion for one
guest, then an-
swering the
phone, then
turning with
his broad
smile to greet
another guest
— and doing
all without
missing a
beat; creating
the special
choreography
of the
concierge.
It's a skillful
and highly in-
dividual chore-
ography. Some
concierges,
like Mr. Weill,
are genial and
c , personable,
virtual ambas-
sadors of good
will. Others
are more aloof
and cool. For
example,
Parisian concierges, like head
waiters, are supposedly fa-
mous for their arrogance, al-
though I met a few who were
quite friendly.
In one five-star hotel in
Frankfurt, the concierge was
not only chilly, but seemed al-
most pleased to inform me
that his colleague the previ-
ous day had presumably giv-
en me incorrect information
about train connections.
"There's no direct train from
Frankfurt to Zurich," he
sniffed indignantly. "If he told
you that, he was wrong!"