Resettlement Service: A Case-In-Point The "H" Family arrived at the Metro-Detroit airport from the Soviet Union with two suitcases and their dream of immigrating to the United States coming true. They left behind their friends and family, their home, their possessions and their culture to begin a new life in Michigan. Board members of the Resettlement Service were at the airport with a warm welcome for the H family. Their caseworker Olga, greeted them. She would help them adjust to their new life in the United States. Olga made the arrangements, as she does with all of her cases, to rent an apartment and supply it with food and donated furniture for the family before their arrival. Olga also had to find im- portant items like linens, towels, pots, and dishes from the Resettlement Ser- vice Warehouse. On their first appointment at Reset- tlement Service, Olga went through the routine of explaining: how they would apply to Social Security, go to the Jewish Vocational Service for job assistance, go to Sinai Hospital for a medical screening, be enrolled in English as a Second Language class at the Jewish Community Center and meet with a representative from Hebrew Free Loan about borrowing money for a car once employment has been found. Olga made transportation arrangements in the interim for the family through Jewish Family Service's Volunteer Program. The staff is the client's first and sometimes only con- nection to their new home when they arrive. The staff has to be accessible, seven days a week to provide guidance and support. After a few weeks, Mr. H was for- tunate to find a job with a major automobile manufacturer in a profes sional capacity Mrs. H was attempting to build a career with the help of Jewish Vocational Service. They were beginning to make a life for themselves. After a series of routine medical tests, to investigate a prior condition which she had noticed in the Soviet Union, Mrs. H was advised that she in fact had a terminal illness and that she had a very short time to live. The Resettlement Service Caseworkers have very little information about their clients before they arrive. Medical and emotional problems often surface upon arrival and must be dealt with as soon as possible by the caseworker. The staff at Jewish Vocational Ser- vice also helped and bought food for the family. The Jewish Community Center provided daycare for their young son. Olga made arrangements for Meals-On-Wheels to be delivered to their home. Volunteers stepped in to be there for support for the family. In spite of all the volunteer help and support during this crisis, Olga realiz- ed that Mrs. H needed her family members in Russia to be with her. Olga approached her supervisor, Sandy Hyman, Director of Resettle- ment Service, trying to find help with facilitating the arrival of Mrs. H's fami- ly members. Mrs. H's parents and sister had already been granted refugee status in Russia, but due to the constant changes in immigration policies, they were unable to buy airplane tickets. The family was on a waiting list to receive a loan from the American government for plane tickets, which would take months. Marcy Feldman, President of Reset- tlement Service, made arrangements for American dollars to be obtained to purchase plane tickets and expedite the family's arrival. The family arrived in Detroit on the second day of the Russian Coup. Due to the generosity of the Jewish community and the help of Resettle- ment Service, Mrs. H is now better able to deal with her illness with the love and support of her parents, family and new friends at her side. Each case at Resettlement Service is unique. The agency has resettled 141 families in the Metro-Detroit area from January through July 1991. ■ Give a li±c prcc of your Heart. r Your Donation to United Jewish Appeal and United Way Helps Us! Your interest in and support of Jewish Family Service is deeply ap- preciated by us all and, most especial- ly, by our clients. Whether it is a poor family needing food for Passover, a family in crisis, or an elderly person in need of transportation, your Jewish Family Service has been there to help because of your support! United Jewish Appeal and the United Way, through you, also helps us help. When you make a pledge through your employer or on your own, you have an easy way to continue this helping tradition. Gifts to Allied Jewish Campaign benefit all of our services and pro- grams. Your contribution to the United Way campaign can be designated for Jewish Family Service. THANKS FOR YOUR SUPPORT! \9 FAMILY JEWISH o' awed Jevn. Campagp SERVICE ea g United Way RESETTLEMENT SERVICE WISH LIST FOR WAREHOUSE From A to Z Quiche Plate (and casserole dishes) Radio or Television Something special for a new American family Towels Utensils (forks, knives, spoons) VOLUNTEERS! Whatever household items you can donate Xylophone (or other musical instruments) Yarn and Knitting Tools ZOOM OVER TO THE WAREHOUSE and donate any of the items listed or other household goods! Appliances Blankets Clocks Dishes Every type of household item Furniture Games (for children) Hand Tools Irons Judaica Kitchen supplies LAMPS! Mugs Napkins and Tablecloths Oven (Toaster) Pots and Pans Resettlement Service does not reveal client identities or information without client permission. WAREHOUSE HOURS: Tuesday and Wednesday 12:00 to or by appointment 2:00 LOCATION: Northland Mall, two doors down from Kirby's Koney Island, near Valet Parking ALL DONATIONS ARE TAX DEDUCTIBLE Pictured above, Alan Goodman, Executive Director, with authors of the Resettlement Service Cookbook, at a book-signing event. FOR ADDITIONAL INFORMATION ABOUT DONATING FURNITURE AND FREE PICK-UP SERVICE, PLEASE CALL BRONYA SPEKTOR AT RESETTLEMENT SERVICE AT 559-4566