are tapes that go over busi- ness fundamentals, how to make an invitation to a meeting, how to follow up, how to present the business. There are tapes on how to sell certain product lines sometimes called "systems." And there are tapes that are plain old motivational,. "you can do it if I did it" tapes. Usually, these tapes and books are not distributed by the parent companies, in- stead coming from in- dividual lines of sponsor- ships known as "organi- zations." One hears the saying, "where there's soap, there's hope," quite a bit in these businesses. And while an- nual rates of membership retention hover sometimes around the 50 percent level (people do quit these busi- nesses), it's hard to argue with the success of Judy Stillman. Recently, the Stillman family experienced a tragedy when their son, David, skied off a Swiss mountain to his death. Even as Ms. Stillman sat in mour- ning for her child, she said her business kept on grow- ing. More and more people joined her organization and sales continued even though she could not work. The business, she said, has helped her through her darkest times. Her business associates from all over the country contacted her and motivated her to move on with her life after her son died. "Shaklee," she said, "is different from other com- panies because it is a com- pany with values. It cares about what is happening. It offers quality. There are not better products of this kind anywhere." Many Shaklee people are earning six figure incomes from their distributorships, Ms. Stillman said. It's up to the individual's drive, desire and willingness to handle rejection. "When you take the finan- cial pressure off of people, you take the stress off of people," Ms. Stillman said. "I love this business. You can create your own house, and you can make very good money." "I teach people to have an unending chain of income. Also, I know that by working hard, I see my work multiply." Ms. Stillman has learned Shaklee's lesson well. She's earned five Shaklee com- pany cars and trips to Vienna, Amsterdam, Australia and Hawaii. "What I've learned the most from being in the Shaklee business is that an attitude is an important thing to protect," she said. "Don't ever let anyone tell you that you can't achieve something. You shouldn't listen to other people unless you want to be where they are. This business has given me a sense of independence, and a feeling that I'm doing good." B ob and Brenda Pang- born of Birmingham would like to be where Ms. Stillman is finan- cially. But they are using a different vehicle to get there. NuSkin is a popular, 7-year- old, Utah-based multi-level marketing business that works mostly with cosmetics and other personal care items. The NuSkin parent com- pany recently came under fire when the Federal Trade Commission began in- vestigating it as an illegal pyramid scheme. NuSkin isn't alone when it comes to FTC investigations. In the early 1970s, the FTC looked into Amway for il- legally fixing prices. Amway also recently settled with Revenue Canada for mill- ions of dollars after a long- time dispute over tariffs. It is true that multi-level marketing businesses are based on pyramiding where someone is on top and many people are below him or her. But what makes all of this legal is that people who are sponsored deep into an organization can pass the person on top. Also when a distributor reaches a certain level of volume in these businesses, he breaks away from the sponsors and, in essence, becomes the top guy. This differs from an il- legal pyramid where the man on top stays there and gets richer and richer. Mr. Pangborn is a prin- cipal percussionist of the Detroit Symphony Or- Rena Meyers has been associated with Tupperware as a full-time manager and a part-time distributor. THE DETROIT JEWISH NEWS 25