I BUSINESS ---- ELIZABETH APPLEBAUM Assistant Editor es Gold was 7- years-old when he made his first sale. He was working in his father's De- troit pawnshop where the motto was "Sell! Sell! Sell!" Les' job was sweeping floors. One day while sweeping up, Les watched as a man got out of a cab and walked through the front door of the shop. He took off his shoes. Les offered him $5. The man took the money and returned to the cab. He paid the driver $3. The re- maining $2 he stuffed in his pocket. Shoeless, he began walking home in the snow. Today, Les Gold is owner of American Jewelry and Loan, which bears little resemblance to the old pawnshops. Gone are the stacks of rumpled clothes and shoes with holes on the bottom. Instead, shelves at American Jewelry and Loan are filled with everything from VCRs to mink coats to stereo equipment. It's part of the new look to pawnshops — "Upbeat, upscale, classy merchandise at a reasonable price," Mr. Gold says. Lew Silver agrees. Owner of Lew Silver Diamond L No more old shoes and tattered coats. Pawnbrokers today deal in a sophisticated inventory of everything from jewels to furs to popcorn machines. Above, Lew Silver: "The only difference between a new and used diamond is the price." 56 FRIDAY, MARCH 8, 1991 Brokers, Mr. Silver deals only in solid gold and precious gems. He eschews any comparison between his store and old-time pawnshops, preferring to de- scribe Diamond Brokers as similar to any top jewelry store, but without the quadruple-digit price tags. His motto: "The only dif- ference between a new and used diamond is the price." Pawnshop owners work in two ways: straight sales or 3 percent a month loans. Most customers loan items "I love my business. Some people think it's sleazy, but it's not. I help out thousands and thousands of people every year. We're the poor man's banker." Lew Silver to the dealers, who, like bankers, make money on in- terest. A loan customer, usually in desperate need of money, provides the shop with an item for quick cash. Customers generally receive about 25 percent of the value of an item. They then have about six months to redeem it. If the customer defaults on the loan, the item becomes the property of the pawnbroker, who sells it at a price at least 50 percent lower than retail. It doesn't matter what the item is. If it will sell, Les Gold will take it. He's had live monkeys, cotton candy-making machines, jewelry with Heb- rew inscriptions, disk jockey equipment, saddles, medical microscopes, chain saws, inflatable boats and drum sets. But not plants. "Plants I don't take," he says. Once, a customer brought in a ceramic figure. Mr. Gold bought it. A salesman told him, "Les, it's ugly. You're never going to sell it." Several days later it was gone. "There's a customer for everything," Mr. Gold says. After making his first sale at 7, Les Gold was 12 when he started selling golf clubs from the basement of his Oak Park home. He worked Saturday nights and Sun- days. Business was a success un- til the IRS arrived. Les had failed to charge his customers sales tax. The IRS representatives gave him a choice: close shop or start charging tax. Les closed the business. Two years later, he was selling ceramic tables he made at school to Arlans, a now defunct department store. Then he expanded to handmade chain belts and vests, which he sold to major department stores throughout Detroit. By 1970, he was working full- time at his father's pawnshop, which Les' grandfather had started. Mr. Gold planned to become a physician because "I always loved dissecting." But then he began studies in medicine and discovered "I had a problem with chem- istry." Besides, the pawnshop business was in his blood. "I've always loved hustl- ing," he says. After working for years with his father, Mr. Gold in 1978 opened his own pawnshop. Last year, he moved the store to its cur- rent location at the Green-8 Shopping Center in Oak Park. Designed by Mr. Gold, the shop is 13,000 square feet. What customers see is a spacious room of display cases filled with jewelry, mink coats and guns on the left, musical instruments on the right, VCRs and technical equipment on shelves at the back. What they don't see are the thousands of VCRs and tele- visions and Nintendo games stored in the back of the