At the JFS office: "Our agency should be an integral part of the community?' 36 FRIDAY, JANUARY 18, 1991 in which he offended no one. An excitement has built up since he's been here. People see changes happening." Mr. Goodman is working on the computerization at JFS, which will reduce the amount of hours case workers spend on paper work. Another change in- volves finances. About 42 percent of the JFS $2.5 million budget comes from the Federation, with 38 percent coming from the United Way of South- eastern Michigan. The remaining 20 percent comes from fees collected by the agency and other contributions. Mr. Good- man is implementing changes that will require clients to pay out of pocket for certain services, such as transportation to different programs. "JFS should be an in- tegral part of our commun- ity," Mr. Goodman said. "Most people look at us in a funny way. They thank God that there is a JFS here in Detroit, but, God forbid they should ever have to need us. We are here for everyone, though. It shouldn't be a shanda (shame) to come to see us. Often, the high stakes of personal progress result in divorce, result- in abuses, result in family pressures that we can help relieve. "For us to be successful," he continued, "we have to keep our finger on the pulse of this community. And this community is changing so much, espe- cially with the new Ameri- cans coming in. We don't want to be looked at like some sort of ivory tower. Instead, we want to be user- friendly. People come here and they get help." Mr. Goodman pointed to three areas where he feels a need to improve the agency's focus. Those areas are drug and alcohol abuse, family violence and the needs of the developmen- tally disabled and mentally ill. Often, only a crisis draws the attention of the corn- munity, he said. Mr. Goodman prefers to focus on preventing any such emergencies. He said that too many times a plan is nothing more than words in a budget proposal. His idea is to make a plan a liv- ing thing. He is realistic, though, and knows that a 0 percent increase in the Federation allocation has tightened the noose on new pro- gramming within the agency. "These are tough times," he said. "Unfortunately, Mr. Goodman describes his seven years in Albany as pure, hands-on work. His office was next to the JFS waiting room. If no one was around to answer the phone, Mr. Goodman would. If a client needed immediate help in the waiting room, he was there. you have to be much worse off in your life before we can help you, because we're going to ask you to look se- riously at your own finan- cial picture, your own life before we can help you. The formula is simple: We have less money, and there are more people who need us." Mr. Goodman said that the JFS must scramble when it receives a call that 15 newly arrived Soviet Jews have no place to sleep. It also scrambles when a homeless person needs a room for the night. In addition to the more obvious family emergen- cies the agency deals with daily, another long-term crisis faces the Jewish community, Mr. Goodman said. Social work is becom- ing a burn-out profession where the work is hard and the compensation small, he said. "Young people are turning their backs on the profession in favor of better paying careers." "Sometimes it's difficult to focus on the positive," he said. "I don't want to talk about what we can't do here at JFS. I want to look at what we're doing. I have no trouble leaving here in the evening knowing that what we're doing is good work against a lot of odds." 111