DURING THE
MONTH OF
JUNE!
who was a teacher in the
Berkley School District.
"We are staffed by
volunteers who have time, in-
terest and heart," Silver ex-
plained. "This is not a profes-
sional service. We make it
easier on the professional
social workers in the agencies.
We learn to listen to people
with a third ear for a hidden
agenda. We are able to draw
out and talk to people as
peers, rather than as profes-
sionals. It frequently takes
research and a number of
phone calls to come up with
an answer."
Of approximately 50 calls
received each day, 20 are calls
from or about the elderly. The
majority of the other 30 are
questions from people ages 18
to 60, with an occasional call
from a student asking for help
on a school project. Volunteers
log calls on an inquiry form so
the agency can keep track of
the needs of the community,
Silver said.
"We get a lot of simple calls
that can be answered im-
mediately," Lefton said. "But
others take much research.
The elderly call about senior
adult housing and alternative
care — companions, respite
care and home health aides.
We refer first to Jewish agen-
cies, then to government ser-
vices such as Medicare,
Medicaid and government
subsidized housing."
Younger people call with
questions about employment,
child care, education and
scholarships. Newcomers to
the community call about
which areas of Detroit have
large Jewish populations. Peo-
ple moving to other parts of
the country call about where
they should live in various
cities. Students and non-
Jewish teachers have ques-
tions about holidays. Hospital
social workers ask for help
dealing with Jewish patients.
People alone at holidays are
told where to find families to
share their meals. Upon refer-
ral from social workers,
volunteers have matched
Jewish women's organizations
with single families in critical
need.
The Jewish Information Ser-
vice also coordinates house-to-
house transportation for the
elderly in the area serviced by
the Oak Park JCC, a task that
means some 350 calls each
month. Each Thursday, a
health screening for seniors is
held in the JIS office, run by
retired Sinai Hospital inter-
nist Dr. Aubrey Goldman.
"We have found a tutor who
could sign in Hebrew for a
hearing impaired child. We
have located support groups
for parents with developmen-
tally disabled children or drug
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THE DETROIT JEWISH NEWS
55